Address: | Patparganj, Delhi |
Submitted sample for cancer biopsy, IHC Panel 4 on 16-Jun at Patparganj path lab. Given 22-Jun as date of report. I called on 17th, 18th, 20th & 21st to confirm if testing is on time and was told it is on time. Till 4PM on 22-Jun they said it will be ready in the evening. At 6 PM on 22-Jun, the lab person says I have left for home and there is no one to type the report. On 23rd, I get call from doctor that report needs to be re-run and it will take 2 more days. She says Path lab customer contact team never asked her how much time it will take and gave commitment on their own. THIS IS HOW MAX PATH LAB WORKS ON A TEST FOR CANCER PATIENT WHERE EARLY TREATMENT IS O[censored]TMOST IMPORTANCE? THE PATPARGANJ PATH LAB PEOPLE ON THE 4TH FLOOR ARE ABSOLUTELY IRREPSONSIBLE AND INCOMPETENT. Was this information helpful? |
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