Max Hospital Complaints & Reviews

Apke yaha doctor ko baat krne ki tamiz nahi hai. Ek doctor senior citizen se treatment room me tu krke baat krta hai or dusra unke attandant jab apne doctor k pass followup dene jaate hai to waha ka doctor b usse waise hi baat krta hai. Treatment room ka to chalo koi nahi but jo attandant k sath wo doctor tu tadak se baat krta hai wo to bhut jyada galat hai or attandant kinwife se b same behaviour. 1032 doc satya narayan hai but wo holiday pe hai or jo unke badle baithe hai unhe plz baat krne ki tamiz sikhaiye jisse ki hospital ka name kharab na ho. Aise badtamiz se to govt wale b baat ni krte or yaha se paise dekar b tu tadak sun ne ko mil raha hai
Same on you max hospital shalimar bagh

Saloni gupta (Daughter) was admitted on 29/08/19 with shortness of breath and blurred vision by her friends at. 1.47am in the emergency of max hos, patpargang, new delhi (Ehh:[protected]) despite informing the hos administration about the insurance cover she had and refusal of the attending doctor from speaking to the parents (Me) for keeping her admitted in the hos. (Ward) for min 24hrs, for better medical check up and follow ups, she was discharged after conduction of medical tests and no such medication as a follow up

In the process not only have i incurred heavy expenditure of rs 6, 631/-, i'll not be reimbursed the claims from bajaj allainz insurance company too.
This is to information you, i was away at my hometown (Kanpur) that day
Pls address the issue amicably and today after great persual, i spike to dr. Vimal kumar nagra and soufjt his assistance

Dear sir,
With profound suffering i have to tell you that patient ip no. 348851 was admitted for surgery under dr. Pradeep chowbey as on[protected].
Next day it was informed to patient that dr. Chowbey is not available, alternative dr. May perform the surgery. Patient have denied the surgery from alternative dr. & taken discharge.
All the bills were cleared from advance deposit of 95, 000/- patient is still waiting for their refund so that they could take admission in other hospital. No compensation even a apology were given to the patient.
A lot of time and money was wasted due to such incident. Patient along with their family is suffering from a lot of mental & physical agony after this incident. It is very unfortunate that their hard earned money was still not refunded in such a critical situation.
Requesting you to kindly look into the matter soon.

Complaint against max hospital safety regarding wrong entry in the system. My father was admitted in the max hospital on 20.7.19 and discharged on 13.8.19. When my father has gone to the hospital on dated 16.8.19 for billing counter for lab investigations. The employee of this hospital said that this patient has expired whose max id is skdd348964. My father was continues assuring him about his aliveness/presence but he was saying that i can't do anything because this patient has expired on the hospital system. You can go and collect patient's death certificate from the nursing counter. Please look into the matter and take early an action against the max hospital saket.

10 august 2019 around 5.30am im am waiting for our boss in the emergency room, who is being food poisoned the day before. While waiting him inside the room i was sitting in a coustomer chair with some other coustomer. But unfortunately 1 security came to me and told me to go out and stay outside, and i reply him for what reason i need to go out and the answer was preety weird, he told me that patience need to sit in the chair where i was sitting. And the more amazing thing is that he didnt ask any other people beside me to go out or stay outside but by looking my face as im from nort east he directly asked me to go out. Its really disappointing and really bad thing im hoping that this kind of thing will not happen anymore in future

My wife got admitted on 23.07.2019 in max hospital bathinda .
They have given a maternity package but they have over charged and did not given details also.
I have a star health insurance corporate policy against which i was liable to pay only consuable items which have informed me earlier but
They have charged of non approved rs 2631/- and total bill i had to pay rs 7130/- when i asked details of rs 2631 /- they told me that it was if medicines .
note :- if it was necessary medicines it should be send to insurance company in the package, they would have been claimed it and if it is not they why it has been charged .
i have spoken with star health they said that hospital have mentioned that i have paid 2631/- so they have not included in the package but hospital guys told me that your insurer has not approved it .

2nd :- they have charged unnecessary rs 5598/- of baby card which i have ti fight there which was reduced to 1493 at the end .

i want some strict actions to be taken against this .
Patient name :- Shephali chugh

Dr. Poonam gupta (Gyne at max hospital and genesis) is worst doctor i have ever met. She is too rude. She dont know how to treat her patients, how to communicate. I still not able to believe how a doctor could be so rude and heartless. She dont even care about patient's health and gave them only mental stress. She don't even listen you and think that you are stupid and she knows everything. I think she just make assumptions about patient problems and start the treatment without realizing the side effects. The reality is she don't know anything. I regret the day i started my treatment and blindly trust her. Request max hospital to throw out poonam gupta from max. Also request to all people reading this message don't consult dr. Poonam gupta. She is providing worst services at max patparganj and her own clinic genesis.

My father is suffering from brain hemorrhage nd he was operated on july 1st 2019... And he is icu till today.. So few days ago surgeon told me to play some songs for him (Via ear phones) as it will help him to activate his brain.. So we started playing songs on daily basis for one hour... So my problem is when ever doctor saw my mom they starts creating problems for her like.. She can not play songs over phone she have to buy an i pod.. So i asked doctor whats the problem with a cell phone so he told me its not allowed.. So i asked him that we were using our phone from last wek.. So whats the problem now.. So he said take your customer somewhere else... So my question is how he can say those words yo me.. Nd on the top of that i bought nail cutter on thursday yo cus my father nails.. So nurse told me she will do that but till now she didn’t cut those nails.. Secondly due to high medicine dose.. My father is suffering from hair fall.. But there is no one how can clean those hair from his pillow.. Evertime i have to that.. Nd one day my due to hospital was one lakh and i had a word with ranjit he is from billings department.. He told me to submit that by monday and we have this conversation on friday 12 july but on next day nurse told me to submit the cash otherwise they will stop the treatment... I have so many problems with this guys but no one here to resolve these problems

#worst hospital mas super speciality hospital

My father is a cobler and he is not well so he went to max hospital for treatment on the basis of ews category but they din't entertain him and referring here and there. After spending 4-5 hours he came back to home without any treatment.
At reception the person said that we can only do the treatment if you will pay.
Delhi government says that ews person can get the treatment in private hospital also but it is not true.
If you want to know anything more then please contact on [protected].

Regards
Santosh

I have booked an appointment with Dr. A Kumar (Internal Medicine), Max Smart Super Speciality Hospital, Saker for 17.50 hrs today (15.07.2019). I reached at the hospital at 18.00 hrs and it took about 10 minutes at the reception/bill desk. The billing clerk billed and sent us to the doctor. But the doctor was not available in his chamber. On enquiring from the nurses station, I came to know that Doctor A.Kumar had left his chamber at 18.00 hrs itself. It is very disappointing that the doctor/hospital administration didn't bother to inform the patient (myself) that he will not be available after 18.00 hrs. Though, in the past we always get the call from hospital/doctor for confirming our visit to the doctor at the scheduled time and date.
My husband came to escort me, leaving his office early while I was on leave for the very much required check up of myself having very high BP.
I was asked to see another doctor Shakti Kumar, who also left the hospital, asking me to wait; which lasted for an hour.
Please take appropriate action on the said Dr A Kumar for his carelessness, resulting in the harassment of the patients and intimate me as well of the same.
The duty manager present was also too harsh and not helpful.

Before admission to hospital I have taken a package of Rs 1.44 lacs for an economy room, after admission availed the same room type & treatment but to my surprise while billing during discharge, hospital claimed a bill of Rs 1.83 lacs. When I objected they said that the package was given to you by mistake. Pls take serious action against hospital for wrong billing so that they should not repeat this error again of charging excess amount to the patient, i have attached both copy of package given to me & final copy of the bill.

This Complaint regarding to MISS PALLAVI HANDA (ASLP) senior

His behaviour is not good towards the intern student . she always harassing the intern students and if anyone raise there issues regarding there complaining. She always torture them by saying ( mein tumhari complain kar dungi ) and does not inform about my client and after the client gone then she inform . She always use vulgar language at front of clients and always threatening me by saying (mein tumhe dekh lungi) am a intern student not her worker if my work environment is not safe then how I gave my best towards MAX HOSPITAL and I am not only one who should suffer this problem my senior were also told me about her vulgar behaviour

Sir, I only request you to resolve this problem otherwise guide me what should I do because I don't want to do work at such place where the working environment is not safe and I mentally assault so much by the MISS PALLAVI HANDA I clearly inform you that you should take appropriate step within a short period of time because I here only for 2 month but within a week I leave this job from here because work environment at there is not safe. And the reason to leave this intern within a week is only and only MISS PALLAVI HANDA

I does give my personal information to you because I here only for internship and don't want my carrier down or for my safety reason .

And specifically I use my friend e mail to register this Complaint because of my personal privacy

#harrasmentduringintershipbythesenoir

Worst hospital in delhi.. Never ever go to this hospital. डाकुओ की दुकान, मैक्स वशाली फिर बी ठीक है. हमारा मरीज को ३ दिन पहले HDU से GENERAL वार्ड में shift करने को डॉक्टर ने कह दिया, पर ३ दिन तक shift नहीं क्या, जबकी नय मरीज को बड़े आराम से बेड मिल गया, मैक्स वशाली के रेट और मैक्स पत्पर्गंज के रेट में भी बहुत फरक है. जबरदस्ती आप को ICU में shift कर देंगे और रोज का बिल 70000 से 80000 बना देंगे. बिना कोई estimate दिए, फिर चाहे आप के पास पैसा हो या ना हो, फालतू की डॉ. विजिट और testings की ज़रूरत ही या न हो और टेस्टिंग के रेट. नार्मल से तीन गुना.
वाकई चोरो की दुकान है, मै तो किसो को भी सलाह नहीं दूंगा

Worst hospital in delhi.. Never ever go to this hospital. Normal fever patient total bill they sent to us is rs 2 lakhs. And patient health is still same after 15 days hospitalization. The nurse even learn on patients on how to put a cannula. They only send bills and upholding patients to their own mercy. This type of hospital should be closed immediately.

The customer care informed me to use the app for immigration booking. Only one doctor named dr vanita arora was present there. I told her that i am immigration checkup for canada and that woman accepted the case depite not being authorized for immigration purpose. She put up a long list of medical checkup costing me 8k. All your medical staff too supported for immigration checkup and continued with their tests. It was the last monet when i was told that immigration checkup takes place at lajpat nagar. Refund my money.

Very disappointing i always tolerate with your kitchen items sometimes water was dirty i ignored but this time i found insect in “sambar”.

Basically today’s breakfast menu for patient was idli & sambar and patient is very keen to eat breakfast because very carving and her favorite food.
While she was having breakfast almost she consumed half of sambar and when she was taking another bite the she got to know there is insect in sambar.

Team if this is the cleanliness of your kitchen its better not do provide any food patient can bring from home.
She is in icu there are many precautions to enter the icu ward and if these thing can happen. It won’t be tolerate able.
After this incident some kitchen guys came and saying sorry. I want to ask them if i will not pay hospital bill and will say sorry i don’t have money. Is that tolerable?

First thing you will say “agar paise nahi tha toh aye kyu”. Correct me if i am wrong.
Now i will say if your vendor is not taking care of kitchen protocols why vendor is there.
Because this is the third time i am complaining for your kitchen but i am escalating because this time i won’t tolerate.

The hospital is postponing mri of my father the more time they take in mri the more time time will be taken for treatment and its about water on brain they are taking it lightly and this is serious matter as its question of my fathers life, its a huge request to take action immediately our family will be grateful o[censored].
Address-max hospital, dehradun

Today i have went to your marketing van of yippi noodle he is starting misbehave with me in front of my 8 year daughter i have requested them samples or purchase noodle for my daughter. This is not acceptable at all this is not rite way to marketing how you do this with your customers. I am very upset need action on immediate basis or i will complain in consumer form. I am attaching photo of this guys who done this.
Hope i will waiting for positive response from you side. Thanks in advance.

Regards,
Satish sharma

Email:- [protected]@gmail.com

The appointments timing in max hospital is only for fresher as they pay on the first day consultations fee. On the second day you don't have to pay consultations fee again and doctor doesn't bother about the appointments on the second day.

Case:
Today i had an appointment with a doctor (2nd consecutive day) at 1045hrs and i have an other appointment with another doctor (First day). The first doctor came at around 1110hrs. I informed staff nurse/ reception tha i have my next appointment at 1145 hrs with doctor as suggest to me on the first day. Staff nurse told me it depends upon doctor, i can't do anything in this. I waited till 1140hra then i asked nurse and went in. Doctor asked me to wait till 1400hrs and told me to go to other doctor first.. (He was sitting vacant but i asked me stating that if i miss my second appointment what i have to do.. Thays why he want me to be sit there and wait as an arogance).

This is veru demoralizing and very unprofessional attitude. Kindly try to improvise on this part.

I was shocked with the bill as just for some doctor who i didn't know came and said "your uterus is normal, this pain maybe because of infection" i have been charged wherein i just wanted my doctor to come i didn't want any other doctor to visit me or charge me for anything but as usual they are here to extract money not to take care of you. I am really upset that i chose this hopital for my delivery i just have one reason and that's my gynaecologist for which i am staying here other than that it's an absolute nightmare because after seeing the breakup of the bill it was more than shocking.. They have charged me for freaking all the person who just came to ask me "are you feeling okay" come on man if you have admitted someone then of course it's your responsibility and you have to take care of it or at least ask me if i want to pay those charges.