VMMC & Safdarjang Hospital Complaints & Reviews

My patient is admitted in ward no.-31 there is doctor named saurav he talks very rudely with me and other patient also.i went to his cabin he said to get out of his cabin and wait outside for a long time then he comes and doesn't see the reports properly and went out from the ward....

I lost my mother on 13th July 2021 in Safdarjung ICU ward. I was given a death slip and assured that death certificate will be apply by the MRD department and within 21 day's you can collect the death certificate from NDMC. when I went to MRD department they told me that case file is still not received then I went to ICU ward and they said on 18th July they have transferred all the documents to general ward. Till now unit incharge didn't...

Respected sir,
1.Dr mukesh nagar from psm department is doing practice in the medical oncology department which is not allowed in government set up.He doesn't have speciality on his stamp.He didn't do work in corona period.
2.He tried to influence me through co sr dr venu that no need to do study, i have contact for permanent sr exam.i can shift the ward in one day.
3.some lower staff(Sanjay, bhati, neeraj) work for...

सर मै अनिरुद्ध कुमार। सर मै चलता था तो पैर सुना होने लगता था। तो मै ई एसी आई ओखला हॉस्पिटल में दिखाया। तो सफदरजंग हॉस्पिटल न्यूरोसर्जरी में भेज दिए। और बहा dr manish rawat से दिखाया।...

I was referred to safdarjung hospital super specialty block (Ssb) by a local government hospital near my house.
On the date of my appointment, i was referred to dr. Manish rawat (Mbbs, mch)

The patient with me was my grandmother (78 years old) who had trauma on her head and was experiencing vertigo (Chakkar) upon changing her positions such as sitting, standing, laying down etc.

The problem was as simple...

I was referred to safdarjung hospital, super specialty block (Ssb) by a local government hospital near my house.
On the date of my appointment, i was referred to dr. Manish rawat (Mbbs, mch)

The patient with me was my grandmother (78 years old) who had trauma on her head and was experiencing vertigo (Chakkar) upon changing her positions such as sitting, standing, laying down etc.

The problem was as simple...

Hi,
My name is arun sharma, s/o mr. Gopal krishan sharma. I had a accident on 30th dec 2017 and my head got injured and my operation done on 04 jan 2018 in safdurjung hospital delhi. My treatment is going on from safdurjung hospital delhi from dr. Amit dagar. My last visit was on 8th of may but dr. Amit dagar was on leave so i went to dr. Manish rawat and he ask me that i need to know the latest condition of your mind so you need...

The people working in SSB block counter 3 and 4 are very disrespectful discriminatory and rude. They denied us an appointment for doctor 2 days in a row for the reason we didn’t bring prior medical reports reciets why was clearly show in our app. They behaved so inappropriately because we are from Northeast Region region of the country

My mother have issues in gall bladder blust in stomach I was admitted 3/02/24 but still not did opration I have all documents and permission for operation Dr delay kar rahe hai right now My mother not use to toilets also not use to urinate and she is vomiting when she eating food and she feel week ness sir it, s request please taken action very soon

My sister was admitted in ward number - in of department of obstetrics and gynaecology evry nurse and security guard asking for money if you are not agree of them they treat as hell

Please provide the details

Wife o[censored]ndersigned was scheduled for endoscopy as per prescription of CGHS doctors.
Inthis regard an appointment was made on 24th aug 2023 at room no 147. Safdarjung OPD building at 9: 00 am.
Having waited for one and half hour the doctor in charge started misbehaving and rejected the patient with reason as no visible indication is available for conducting endoscopy.

What is to my surprise is that after continuously visiting doctors for 2 weeks starting from 10 aug 2023 tagt too under cghs pannel. The medicine specialist himself wrote for a test.Which yo our surprise was outrightly rejected by the endoscopy incharge with showing no regards to the prescription.

On top of that the doctor incharge of endoscopy doesn't have a basic manner on how to behaywith patients or that matter with the staff working under him.
I am not sure about his name but schedule can be checked on the date of 24th aug 2023 for list of doctors on endoscopy duty. On preliminary inquiry his name is abbreviated as Y S as initial not sure though. But based on enquiry every thing can be confirmed.

What is to my surprise is that these doctors when working outside their duty hours will act so polite as if they are epitome of politeness. But only when performing their official duties they show apathy and their true colours on how they show disdain towards patients.

What surprised me the most was that total disregard of the doctor towards the prescription provided by the cghs doctors. It appears that this doctor of whom i am not know much name is a total foul mouthed ill mannered hypocrite who ironically has forgotten this hippocratic oath that docs take while undergoing training.

Also it is worth noting that if a doctor with shear appearance of patients physical condition can judge the health of a patient then what for tests such as endoscopy have made.
Such a genius needs to be appreciated and decorated with Bharat ratna.

Now i understood why people though it cost much prefer private health care because of such shear apathy from public health care executives.

Lastly idk what to say more abythe incident but one thing is clear that will not go to such institutions for facing harassment. As far as this doctor is considered i wish records may be checked on room 147 OPD BLOCK 1ST FLOOR safdarjung hospital on the day of 24th aug 2023 timing 9 t0 11 am for the details of doctor on duty so that appropriate action can be taken in order to release what is it to work in an essential services.

Regards

Hitesh NEGI

I am writing to express my deep concern and frustration regarding the persistent unavailability of a crucial medical machine (UDS from SSB Building) and the mismanagement of test appointments at Safdarjung Hospital.

It has come to my attention that the UDS machine, which is essential for critical patient tests, has been out of service for an unacceptable period of 7-8 months. This prolonged downtime is not only highly distressing but also poses a severe risk to patient safety and compromises the quality of healthcare services provided by the hospital.

What is equally disconcerting is the mismanagement of test appointments by the hospital staff. Patients are given specific dates for their tests, and they diligently take leave from their work or make necessary arrangements to be present at the hospital on the assigned date. However, when they arrive at the hospital, they are informed that the machine is still not working. This leads to unnecessary inconvenience, wasted time, and additional stress for the already vulnerable patients and their families.

The lack of communication and coordination within the hospital regarding the machine's status and the scheduling of patient appointments is extremely concerning. Patients deserve better treatment and respect for their time and well-being, especially when their health is at stake.

As a government-funded hospital, it is the responsibility of the administration to ensure that all medical equipment is well-maintained, and timely repairs are carried out to minimize disruptions in patient care. Additionally, proper scheduling and communication protocols should be in place to avoid unnecessary inconvenience for patients.

I urgently request you to take immediate action to address both issues:

1. Repair or replace the damaged medical machine at the earliest to ensure seamless healthcare services for patients.
2. Implement a robust and transparent system for test appointments, ensuring that patients are informed in advance if any changes occur due to machine unavailability.

Patients' health and well-being are at the heart of any healthcare institution's mission, and I trust that you will prioritize the resolution of these issues. Transparent communication with patients about test appointments and equipment status is essential to build trust and confidence in the hospital's services.

I look forward to hearing from you with a detailed plan of action to rectify these concerns and prevent such issues from occurring in the future.

Thank you for your attention to this matter.

They abuse and snatched my phone .
And the supervisor of guards also help them they speak bad words .

I want a strict action against the guards who were standing in ssb ground floor they only abuse the people's like old peoples and when I making a proof through video they snatched my phn .this incident in done on 6 July 2023.i want a strict action and one lady is also involved and they abuse too much .
And this not the way to treat your patient .
Safdarjung is the most reputed hospital.
Rohit jha

I want a strict action against the guards who were standing in ssb ground floor they only abuse the people's like old peoples and when I making a proof through video they snatched my phn .this incident in done on 6 July 2023.i want a strict action and one lady is also involved and they abuse too much .
And this not the way to treat your patient .
Safdarjung is the most reputed hospital.
Rohit jha
[protected]

Dear Hospital Administration,

I am writing this letter to express my deep concern and dissatisfaction regarding the non-functioning air conditioning (AC) system in Ward 13 of your hospital. I believe it is essential to bring your attention to the severe complications and discomfort that patients, their families, and the medical staff have been experiencing as a direct result of this issue.

First and foremost, the lack of a functioning AC system in a hospital ward poses significant health risks to patients. Proper temperature control is crucial for maintaining a safe and comfortable environment, especially for individuals who are already vulnerable due to their medical conditions. The absence of adequate cooling has resulted in unbearable heat and humidity, exacerbating the discomfort and distress of patients, impeding their recovery process, and potentially compromising their well-being.

Moreover, the well-being and productivity of the dedicated medical staff working in Ward 13 are also significantly affected by the non-functioning AC. The high temperatures not only make it challenging for them to provide optimal care but also increase the risk of exhaustion, dehydration, and heat-related health issues. This directly impacts their ability to perform their duties effectively and compromises the quality of patient care.

Additionally, the absence of a functioning AC system has created an atmosphere that is inhospitable and unpleasant for visitors. Families and loved ones who come to support patients during their stay are subjected to uncomfortable conditions, which can add to their emotional stress and anxiety. This lack of comfort and support for visitors can negatively impact the overall patient experience and hinder the healing process.

I understand that technical issues can arise unexpectedly, but the prolonged period without resolution is unacceptable, and it is essential for the hospital administration to address this matter urgently. I kindly request that you take immediate action to repair or replace the malfunctioning AC system in Ward 13, ensuring a safe and comfortable environment for patients, medical staff, and visitors alike.

Furthermore, I urge you to establish a preventive maintenance schedule to minimize the likelihood of such issues in the future. Regular inspections and timely repairs or replacements are vital to guarantee the continuous functioning of critical infrastructure in the hospital.

I hope that you will consider my complaint seriously and take swift action to rectify this situation. I believe that it is o[censored]tmost importance to provide the best possible care and support to patients and their families, and a functioning AC system in Ward 13 is an integral part of achieving this goal.

I appreciate your attention to this matter and look forward to a prompt resolution. If I do not receive a satisfactory response within a reasonable timeframe, I may be forced to escalate this complaint to relevant authorities and regulatory bodies.

Thank you for your immediate attention and cooperation.

Sincerely,

Subject: Complaint Regarding Complications Due to Non-Functioning AC in Ward 13

Dear Hospital Administration,

I am writing this letter to express my deep concern and dissatisfaction regarding the non-functioning air conditioning (AC) system in Ward 13 of your hospital. I believe it is essential to bring your attention to the severe complications and discomfort that patients, their families, and the medical staff have been experiencing as a direct result of this issue.

First and foremost, the lack of a functioning AC system in a hospital ward poses significant health risks to patients. Proper temperature control is crucial for maintaining a safe and comfortable environment, especially for individuals who are already vulnerable due to their medical conditions. The absence of adequate cooling has resulted in unbearable heat and humidity, exacerbating the discomfort and distress of patients, impeding their recovery process, and potentially compromising their well-being.

Moreover, the well-being and productivity of the dedicated medical staff working in Ward 13 are also significantly affected by the non-functioning AC. The high temperatures not only make it challenging for them to provide optimal care but also increase the risk of exhaustion, dehydration, and heat-related health issues. This directly impacts their ability to perform their duties effectively and compromises the quality of patient care.

Additionally, the absence of a functioning AC system has created an atmosphere that is inhospitable and unpleasant for visitors. Families and loved ones who come to support patients during their stay are subjected to uncomfortable conditions, which can add to their emotional stress and anxiety. This lack of comfort and support for visitors can negatively impact the overall patient experience and hinder the healing process.

I understand that technical issues can arise unexpectedly, but the prolonged period without resolution is unacceptable, and it is essential for the hospital administration to address this matter urgently. I kindly request that you take immediate action to repair or replace the malfunctioning AC system in Ward 13, ensuring a safe and comfortable environment for patients, medical staff, and visitors alike.

Furthermore, I urge you to establish a preventive maintenance schedule to minimize the likelihood of such issues in the future. Regular inspections and timely repairs or replacements are vital to guarantee the continuous functioning of critical infrastructure in the hospital.

I hope that you will consider my complaint seriously and take swift action to rectify this situation. I believe that it is o[censored]tmost importance to provide the best possible care and support to patients and their families, and a functioning AC system in Ward 13 is an integral part of achieving this goal.

I appreciate your attention to this matter and look forward to a prompt resolution. If I do not receive a satisfactory response within a reasonable timeframe, I may be forced to escalate this complaint to relevant authorities and regulatory bodies.

Thank you for your immediate attention and cooperation.

Sincerely,

My uncle get admitted in Emergency condition at safdarjung hospital Delhi on 11th may 2023 . He is suffering from major disease and now he is in Coma. Now today Date is 22nd May . During this 11 days hospital staff only Checked BP & Sugar level and on 18th May they have done MRI and MRI report also we didn't received till now. Even staff person asked for discharge the patient without providing any medical facilities and proper treatment.Due to this irresponsible activities by hospital staff. My Uncle will loss his life. I request to @SJHDELHI higher authority plz take immediate action and provide proper treatment. Many patient losing life in Govt Hospital due to staff irresponsibility.

Patient Detail :-
Name :- Devendra Singh
Age :- 55
OPD :- 62572 H Block

Dear Sir,
My UHID NO IS [protected]
RANJU KUMARI, I admitted 28 apr 203 in obs and gyne depart ment and now i am in ward no 10. O, my edd date is 07 may but doctor threatened me that if you are not admitted in today 28 apr than i am not responsible .when I admitted After two days doctors said that for delivery i making surgery, but 30 apr at 10:34 am delevery is normal and child was admitted in nursery. After two days my half body under waist to feet will lose and till date i am not able to walk . Doctors and nurses
Nature is very bad, they always abuse and say that you should go to private hospital .
Sir please attention my complaint.
Yours truly
Ranju kumari
[protected]