Max Hospital Dehradun — Coordinator is not coordinating well.

My mother is undergoing treatment at Maxx Hospital. I have an appointment with the doctor at 11 am but the coordinator told me that your appointment will be at 1 pm. Why does this happen why didn't he tell me before reaching the hospital?? I also have an emergency meeting with my client.

I need answers to the above questions as soon as possible.

Coordinator of neurosurgery is Reenu.

Here no one is ready to give any instructions about complaint desk.

Please reach out to me with reply or else I will take another action.