Max Hospital Dehradun — Pathetic Service and assistance

Hi,

I want to lodge a complaint against Max hospital dehradun regarding their patient handling and way of treating their assistants. I went to get my father checked this morninvwho was on an oxygen support. There he required more.oxygen which I bought from the OPD, room no.3012. Firstly there was no assistance given to me to carry the cylinder, the staff said you have to do it your self. First cylinder was finished and returned and then I got a second cylinder issued which was even bigger in size and I had to carry it all along with out any assistance from room 3012 to the pulmonary department which is pathetic again..no one was there for assistance. While leaving from hospital, one of the staff who was helping my father to get to the ambulance told that you can leave the cylinder here, we will take care of it and return it to 3012. Now I get a very rude call from the hospital allegating me with lost cylinder which is again a horrible experience as a customer. Hospital like Max has such sub standard performance. I never expected that. That's a big shame.