Max Hospital — Negligence and unethical practice

Address:saket, delhi

My father was admitted in emergency ward and had his CABG done by Doctor Subhash Kumar Sinha.

My father had two fainting bouts, which looked like seizures, on the 4th and 7th day after his CABG and while he was still at Max Super Speciality Hospital, Saket.

The first time, the staff rushed my father to the ICU and kept him under observation and on ventilator for half a day. The doctor attributed the bout to my father's age (75yrs) and recovery post CABG. We were told its because of 'excessive coughing' and lack of oxygen supply, whereas, my father did not have any cough around that time.

The second time he fainted, we sought further clarification and the doctor said these side effects happen at his age as CABG is a big ask and the symptom will stay 'lifelong'. The doctor's and the nursing staff were not comforting and did not pay any attention to these symptoms. They brushed it under the carpet and we were told that our father is ready for discharge.

It was shocking for us to have no clarifications, and so we decided to take a second opinion from Medanta, Gurgaon. Medanta did his brain MRI when we had to take him to the emergency ward, due to another seizure. Through MRI, they found out that he had a stroke and has multiple blood clots in his brain and that's why he is getting these seizure like fainting spells. My father was admitted at Medanta for 5 days and treated for his condition. Thankfully, the neurologist at Medanta could diagnose and immediately put him medication.

My father did not have any neurological condition or such history of such symptoms at all, before the CABG done at Max Saket. We have all records to support our claim and this feedback.

Of course, We wonder till date why the doctors at Max Saket did not think of any neurological intervention or diagnostic tests for proper diagnostics. Probably because they were aware of their negligence either during or post CABG in ICU? It is quite obvious. They treat patients like vegetables. The doctors are unethical and do not care.

We give this feedback on social media with a hope that we can caution people of this ruthless and completely unethical behaviour of doctors and staff at MAX Saket super-speciality hospital.
Was this information helpful?
No (0)
Yes (0)
Max Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    471
    Pending
    0
    Resolved
    41
    Max Hospital  Phone
    +91 11 4735 1844
    Max Hospital  Address
    Pitampura, Wazirpur District Centre, New Delhi, Delhi, India - 110034
    View all Max Hospital contact information