Medanta The Medicity
Medanta The Medicity
Customer satisfaction rating: 5%
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148
COMPLAINTS
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Medanta The Medicity Customer Care

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Address
Sector – 38
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4414 1414  [Medicity]
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54
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37
+91 12 4441 1441  [Medicity]
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12
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12
+91 11 4411 4411  [Corp Office]
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13
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14

Fax:
Fax:
+91 11 2433 1433  [Corp Office]

Additional info
Medicity
Sector–38, Gurgaon, Haryana 122 001, India
Tel:
+91 12 4414 1414
+91 12 4441 1441
Fax: +91 12 4483 4111

Corporate Office
E–18 Defence Colony, New Delhi 110024
Tel: +91 11 4411 4411
Fax: +91 11 2433 1433

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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5%
Complaints
148
Pending
0
Resolved
8
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 08:00 am - 08:00 pm
Sun Closed

Medanta The Medicity Complaints & Reviews

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I have given a complaint o[censored]ltrasound department on 12.09.2021 but you have not given appropriate answer of my complaint. As per your record all complaints are closed. According to which particulars you had closed the omplaint. Please give appropriate answer of my complaint.
Date of incident :28.08.2021
Client No.ML10044310

Name: Miss Anupriya D/O Ravindra Pratap
Mail id : [protected]@gmail.com
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    Is to bring to your notice notice that my Patient, Mahesh Prasad Gupta was admitted on 12 th October 20210 for HE related...
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    Yesterday 13/10/2021 we are sended a patient to your ranchi Medanta for AV fistula Surgery after phone appointment and confirmation...
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    Yesterday 13/10/2021 we are sended a patient to your ranchi Medanta for AV fistula Surgery after phone appointment and confirmation...
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    Hi sir,

    Please note that we are struggling to get biopsy report of brother done in Medanta Gurgaon with UHID - MM02136077.

    Patuent is in serious condition but no one responding or sharing the report. Everyday im getting new date and everytime my calls are put on hold.
    Please help urgently.
    Regards
    Rehan Asad on behalf of patient
    [protected]
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      I have utter pain to express my bad feeling for Medanta hospital the medicity, Gurgaon. On 09 Oct at around 16:45pm when I...
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      We were given the time slot of 9 am.And now it's been 9 hrs since they took the patient in the pre OT. Since 1pm we are being told that they will take the patient in an hour.And till now there is no undertaking. The patient is being operated for haemorrhoidectomy.And the doctor in charge is Dr.Kapil Kumar. We are really looking forward for better management. And hoping not to wait for so so long.
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        Hi i wanted to file a complaint against hr staff. Poonam is in hr and she is very impolite. I wanted to a complaint against...
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        Patient Name –LAXMIKANT (SDO under up govt.)
        Patient ID – MM02066425
        Doctor- Dr. Aditya Aggarwal
        (Director,...
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        Patient Name –LAXMIKANT (SDO under up govt.)
        Patient ID – MM02066425

        At Medanta The Medicity Hospital,...
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        I want to Complaint about Medanta staff service no one is helping me and a staff is Miss using his post and misbehaving with me his name is Mr Sandeep dawar his desk is in LG(lower ground floor) please help me and take a Street action against him please kindly help me.
        Bed no-4630
        Patient name -Neeolfar rizvi
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          Patient name - Geeta Yadav
          Patient Id- MM00211193

          Patient Geeta Yadav is admitted in medanta hospital since last 4 days, her HB (Hemoglobin) is low it's 5.5 so till now she have been served with 3 drips (bottle of blood) and the senior and junior staff is working great but the problem is with nursing staff they are not taking patient seriously, we are paying to get best facility but we are left with disappointments, this complain not only about my mother but for every patient who have no one with them, I hope you'll take strict acting against it.
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            My father madan mohan ahuja is in emergency and he was supposed to be allotted ward no 5701 today sept 15 2021 the process was all done but at the time of taking him to ward the ppl incharge cut his name on the allotment list and gave it to someone who had some approach in hospital and they had the courage to tell my mom that the person who was vacating the room is now not discharged yet he will be discharged tomm morning
            How can they do like this and what is management doing how are they running such a big hospital pls help in getting award bed for my father madan mohan ahuja he is in in emergency since morning and they don’t give beds because we r thru Cghs panel thebess on top floors remain empty and reserved for foreigners so that the hosp mints money but what about citizens if india????
            My father is a sr citizen 75 yrs old who had fractured his elbow this morning and is in pain and need of ward bed pls help
            Madan mohan ahuja
            Pt id 02029184

            Shalu bhalla
            Daughter of madan mohan ahuja
            Pls help🙏🙏
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              I have gone to Medanta Lucknow hospital with my daughter on 28.08.2021 for GI Surgery. Dr. has recommended for HPB/KBU and...
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              On the date of 15-Aug, we faced medical emergency(fit attack) on delhi terminal 2. From the medanta clinic located there,...
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              To be very precisely, i (Neeraj Saini ) on 12th of August 2021 visited Medanta hospital, gurugram at 11:00 A.M in urology...
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              Hello sir/madam
              I used to come medanta for last 6-7 years but this time my pateint is admitted on 5th floor on private room no -4521 by the name mahesh Chand jain
              But this time we are facing a huge management problem there is a big problem of pantry staff and GDA staff there is no proper staff I am very-very disappointed by the behaviour and there is also a less staff . And the nursing staff is too short each nursing staff having duty on 4-5 rooms so how she helps on time
              At the last we not expecting this type of service from medanta
              It’s really disappointed
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                3 days back the night duty nursing staff of Medanta Medicity was abusing the patient of 5615
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                  3 days back the night duty nursing staff of Medanta Medicity Gurugram was abusing the patient of 5615...
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                  Name- Priyadarsini Tripathy
                  Gender - Female
                  Vaccination Dose 2
                  Date 7th Aug 2021

                  Bill reference
                  Hospital Bill GHOPBL/22760888
                  PATIENT ID- MM02048910
                  OPD NUMBER[protected]
                  COVISHIELD 2ND DOSE
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