Medanta The Medicity Complaints & Reviews

Address: Lucknow

Dear Sir/Madam,

I am writing to formally raise a serious concern regarding the treatment provided to my father during his hospitalization at your Medanta hospital in Lucknow for a SCROTAL INFECTION.

As per our understanding, this condition required evaluation and treatment under a Urologist. However, my father was admitted and treated under the supervision of a Plastic Surgeon (Dr. Nikhil Puri / Dr. Ashish Ukey)....

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Address: H.No 630, sector-14, Gurgaon, Haryana

My patient, Manju Sharma (MM[protected], was discharged from Medanta Medicity, Gurgaon, on 3rd March 2026. As advised by Dr. Chitra Mehta, we opted for the Medanta Home Care critical care package, costing INR 2, 80, 000 for 30 days. Unfortunately, we began facing serious issues shortly after initiation of the service, many of which persist even now.

The key concerns are as follows:

11th March 2026 – A nursing...

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Address: Anisabad patna and vasant Kunj

This person introduced himself as a senior resident Doctor in AIIMS trauma centre delhi internal medicine department.
Sublendu Prakash Diwakar aka Sunny Diwakar is a FRAUDSTER, A Thief, a scammer who exploit girls in the name of marriage. In reality he is married to Neha Prakash daughter of Prakash Sinha and has a son.
He will take you to Saket family court for court marriage, he will take signatures in multiple documents but...

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If there could be a term that could define an unethical, manipulative, greedy doctor who can go to any lengths to satisfy her thirst for many things via her patients, she would do it all for money. She forces her patients to book appointments out of office at costly hotels and private online consultation sessions over whatsapp video calls, for which the money is demanded to be transferred to her personal bank account. It is sad that hospitals...

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Address: Patna

No one take care of patient. iv line block and NS stopped for 1 hr, informed several times to the counter but no one take care. Headache for 4 hrs but no any medications given, asked several times to the duty doctor and nursing staff.
Worst management on maximum cost
Very unhappy...

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We are the international patient and before coming here we been enquired many hospitals in india Apollo, Jaypee, Max but after tele consultations we decided to choose Medanta because of Dr.Soin.We visited opt with Dr.Soin and agreed to do the 17 days package of liver transplants operation.We made full payment for the package before operations.After operations we been satisfied the icu cleanness and thought we made the right decision.But Since...

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Address: Delhi

Hi All,
I want to officially register a complaint against you against Aviral Sethi, EMP ID 00027786 from Institute of orthopedics who happens to be a "Doctor" of Orthopedics department.. The incident that I am reporting has occurred on 9th Sep, 22 at 8.15pm. Aviral Sethi came to our cabin 5738. He asked me what is the status of the patient. I replied him saying that she is ok. I told him that she is critical patient...

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Very bad behaviour by the ayushmaan CAPF desk/platinum desk... Medanta is making new rules for troubling people unnecessaryly under ayushmaan CAPF... Every time for billing we had to go down pls stop making such a worse rules... These are very painful for soldier s stop this medanta...

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Dear Team,
My patient is admitted to room no 4502 and my patient ID is MM02287816.I am going to file an official complaint about the room service / Hygiene and cleanness.
This morning i.e. 10th May @7:30 AM, the bedsheet was changed, and it was full of other patients' hair. This is a serious concern considering the situation (Covid) and Medanta's reputation to provide a world-class facility. I am worried as this is the situation...

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Address: Medanta hospital Gurgaon

I have utter pain to express my bad feeling for Medanta hospital the medicity, Gurgaon. On 09 Oct at around 16:45pm when I entered and requested security personnel to park my vehicle near exit gate where already two three vehicles were parked of sepoy of Haryana police, MCD staff. Security personnel asked me to pay 50/- for parking here or take permission from security control room. After harassing, he sent me security control room, I tried...

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Patient Name –LAXMIKANT (SDO under up govt.)
Patient ID – MM02066425

At Medanta The Medicity Hospital, I had lip deformity surgery on 26/08/21. Name of the doctor who performed the surgery Dr. Aditya Aggarwal. Stitches are cut on 6/09/21. On 25/9/21 I looked in the mirror and found that a portion of the stiches were still attached to my lip.
When the stitches were being removed on 6/08/21, in the end, I told...

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Address: MANAS GARDEN COLONY, NEAR BBD UNIVERSITY

Myself dr k l Mishra md in pathology, i brought my mother to emergency dept Medanta hosp lucknow on 15 March 2021 in the evening with the case of heart failure.
Emergency Sequrity staff frequently misbehaving and showing very rude attitude ..they r not even allow to ask any information to respective doctors through any media. If they r doing these behaviours to me as a senior doctor then how much rude to others with normal public....

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Address: gurgaon

Dear Sir
Me (Ashgar Ali ) define our problem with you on your honour
My wife Sabreen Bano ID No 26486 she is resigning from her post as a staff nurse on your heath care organization .
She seated in your HR Office from morning 8 o clock to now but there management are calling him wait and you cant go nor hostel neither your home .
I asking you why she(your HR office Manager) doing like this .
If my wife...

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I booked an appointment with Dr. Natasha Khullar after searching Medanta's official website. I went to Dr. Natasha after paying her 1, 500 Inr as her consultation fees.
I told her about my problems and was explaining to her what I was going through.

In between Dr. Natasha was interrogating me about my Family background and my Academics.
Some of her questions were strange.
She asked me about my Father,...

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Address: madanta the medicity sector 38 gurugram hariyana

Dear Associate,
I would like to draw the attention about Medanta Gurugram hospital of the followings which we are facing since 10days.
1. Hospital is not doing proper billing and as we understand that some changes are not justified.
2. Before admissions expected expenses were 6Lacs but now it's increased by 14L.
3. Doctors has already recommend 3Days back for shifting of patient from ICU room to normal room but...

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I had booked an appointment with a Counselor in the Psychiatry Department over the phone in advance. Upon arriving at the Hospital, however, I was told by the Reception Desk that the booked Doctor was unavailable due to an emergency. They recommended be Dr. Batra who was available on that day.

I regret ever going to her. She lied to me & took advantage of me. She didn't have my test results ready in time for my counselling...

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Address: Gurgaon, Haryana, 122001

Website: CGHS.nic.in

Recently i visited medanta hopital for treatment of my mother under cghs health scheme.
Treatment procedure took around 2 months including both indoor adimissions and opd visit.
But i had a worst experience of my life.
1 hospital provides opd appointment next day to paying patients but for cghs patients these appointments are provided after 3 or 4 days.
2 billing counters are saperate for cghs patients and every...

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Address: Gurgaon, Haryana

To whomsoever it may concern.
My name is Dr.Abbas Ali Khatai. I am an Emergency physician from a family of 21 doctors with our own hospital in kashmir. My father; Mr.Shawkat Ali Khatai is admitted right now in room no:4832 at your esteemed center. He is a post complication of CABG which was discoverd and now admitted for an urgent angiography. I am sorry to inform you that this has been a very painful and alarming experience for me....

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Sir,

This is to bring into notice that appointment was taken 2 months prior but still was advised to wait for more than 2-3 hours. Medanta team called a day before that a payment link will be generated but the link was never received. Called them proactively on the day of appointment to send the payment link which they were not able to generate due to un-availability of the staff who only come by 10. We went at the counter to pay 1 hour prior to the appointment time, but still they were not able to confirm the slot.

Jul 9, 2024

Complaint marked as Resolved

This was addressed by the Medanta team

Medanta The Medicity customer support has been notified about the posted complaint.

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I got my baby photoshoot done by Raghav on 3 Dec'23. He connected with me separately and charged 8k. He committed that with this package he will provide album and photoframe. Its been more than 2 months, he stopped receiving my calls. Now he is not even ready to refund my amount. He is a very big cheater and fraud person. Using name of Medanta, creating customer base and then looting them without providing service and their own photos. I am definitely going to file a legal case against him for keeping photographs without my concent.

Medanta The Medicity customer support has been notified about the posted complaint.

Medanta The Medicity Complaints & Reviews

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Medanta The Medicity reviews & complaints(193)

Inaccurate Patient Treatment

Formal Complaint Regarding Deficient Services in Home Care Package

Dr Diwakar husband of DCB Bank cluster head delhi Neha Prakash

Dr Akanksha Batra- the murderous psychologist

Regarding bad management and nursing care

Liver transplant patient force to discharge on Day 9

Serious compliant against misbehaviour of Dr. Aviral Sethi, EMP ID 00027786, used words "###" and "bloody"

Ayushman CAPF/ platinum desk

Complaint - Serious concern ( hygiene / Harassments)

Misbehave by security personnel

Carelessness of doctor staff

Worst and incompetent security staff and careless emergency duty doctor

Resignation letter

Consultation Procedure/ Excessive Billing/ Forced Testing with Dr Akanksha Batra and Dr. Natasha Khullar

Medanta hospital making unusual charges and making fool to patients family

Dr. Akanksha Batra

cghs patients. discriminated and not treated.

Gross medical negligence and irresponsible behaviour

Long Waiting Time irrespective of prior appointments

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Regarding Photographer Raghav and Aditya

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Medanta The Medicity Complaints & Reviews

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Medanta The Medicity reviews & complaints(193)

Long Waiting Time irrespective of prior appointments

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Regarding Photographer Raghav and Aditya

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