Max Hospital — very poor attendant in emergency case

Address:

House no. 622A. Street no. 3, shakti nagar, bathinda, Bathinda, Punjab, 151001

On 6th of december, my wife and i met in an accident at bathinda. So i called my friend. As my wife injured. So he took ourself to max for treatment. We made all entry to the clerk who was entering in the system. After that same inquiry started by emergency doctor. We told him we have already given the all information further we also confirmed to doctor about the place of accident, about wife working and time of accident etc. But doctor was willing to know about her designation and which bank etc.

We asked him sir please start the treatment. This much inquiry is not needed even for police intimation. Then he warned us that inform me what i m asking. Else take the patient away. So he discharged us without getting signed and primary treatment.
Please let me know is this kind of hospitality is needed from a reputed hospital.