[Resolved] Max Life Insurance — amount after lapsed | |||
I have a max policy which is done by an agent named sangeeta rana in 2011. I paid 03 installements of rs. 30000/- each which means 90, 000 i paid. She has not even given our policy till date and lying that she has handed over the policy to us. Anyways unknowingly this policy has been lapsed as i even did not had any schedule of payment that when and what i have to pay. After got this lapsed i visited max office and they said that you still have 03 installments to pay and with interest you need to pay rs. 1, 23, 000/- which is not affordable to me. After a long discussed max said that they will wave off some amount even though after the waiver i have to pay rs. 95, 000/- which was again not possible. Then i decided to surrender the policy but surprisingly they are giving me only rs. 52-55000 against my payment of rs. 90, 000/- which is actually a pain. The amount of interest also they must have got on my rs. 90, 000/- since so many years and they are paying me such a less amount which is ridiculous. I wont mind if they deduct the reasonable amount and in this i don't have any mistake. The mistake is all from that stupid agent mrs. Sangeeta rana. Please do something so that i can get decent amount after the deduction. If max do not do so it means they are spoiling their reputation. I would not even suggest someone to go for max. Its a real pain to a common man. Was this information helpful? | |||
Feb 8, 2018 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 08, 2018 Max Life Insurance Customer Care's response Dear Alkasach, We would like to speak to you about the concern shared regarding the policy surrender amount. Our customer representative tried connecting with you, however your number was not reachable. Kindly share a good time to speak to you. Regards, Max Life Insurance. | |||
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