[Resolved] Max Life Insurance — call on my policy

[Resolved] Max Life Insurance — call on my policy

J Jes123 from Bengaluru, Karnataka

I & few of my friends have also got couple of calls from 2/3 guys (they say they are from Max Life Insurance) but they speak only in Hindi and not ready to speak in English. They say my bonus is due 74000/- and am supposed to be paying 1 premium to get this bonus. I & my friends have taken Max Life insurance policy through Axis Bank, the caller stated that Axis Bank being agent is cheating us on bonus part and that Max Life insurance is not able to provide more benefits to customer. I asked them to provide email, but no response. Request Max life insurance to clear this issue. if this is a genuine call from Max Life or is it a fraudulent, but all my info regarding policy is available with them. Pl. treat this as most Important & do the needful. Thanks Was this information helpful? No (0) Yes (0)
Mar 1, 2018 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 25, 2018 Max Life Insurance Customer Care's response Dear Jes123, Thanks for bringing this information to our notice. Data leakage is an industry wide concern that Max Life has taken very seriously. We have put in place a strong review rhythm to identify issues and their root causes, brain stormed solutions and monitored their effectiveness to ensure that sensitive information related to our customers is closely guarded. We would like to speak to you and get details about the spurious calls you have received to investigate the matter further You may share your policy and contact details with us at [protected]@maxlifeinsurance.com and mention ticket no[protected] in the subject line of the mail . Regards, Max Life insurance
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