[Resolved]  Max Life Insurance — cancel my policy. no.[protected]

Address:Howrah, West Bengal, 711106

I am holding a max life insurance policy no.[protected].
As i am unable to continue with the policy due to paucity of funds, i had communicated to the customer care executives of max life insurance for not producing the ecs towards payment of the policy premium.
It is to be noted that on my repeated requests to different customer care executives of max life insurance not to produce the ecs for payment, they had done so, thus the payment was not made and returned to them. Again, i am pained to stated that i am receiving calls repeatedly from them to pay-off the premium amount and i have attended all calls with repeated requests not to produce the ecs for payment. Time and again, the customer care executives of max life insurance calling me saying that they will produce the returned ecs to the bank.
I would now request your good selves to kindly make a record of my plea in your forum and take action as deem fit and necessary.
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Dec 24, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2017
Max Life Insurance Customer Care's response
Dear Bhola, Apologies for the inconvenience. Our customer representative has spoken to you and informed you to provide us the written consent for deactivating ECS after that we'll deactivate ECS.

Regards,
Max Life Insurance.
Complaint comments 

Comments

I mahesh chandrakant varal having policy with you policy number is[protected]
I don't want to pay next further premium so please stop on urgent basis

Regards
Mahesh varal
[protected]

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