[Resolved] Max Life Insurance — Closure of policy account | |||
Hello MY Name is Hemant. I have taken a maxlife gain plus plan policy no.[protected]. I am paying premium of 40k/annum for the last 6 years so the total i have paid 2.40lacs. Now when i asked them that i want to surrender my policy they are saying that i will get only 1.15 lacs. First time i am seeing a policy which is giving negative value that too more than 50% how ridicolus. These guys are cheaters & looting a common public. I am planning raise a complaint against them in consumer court. If anybody else is intersted please let me know. MY COntact Details are [protected] Was this information helpful? | |||
May 6, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Mar 27, 2017 Max Life Insurance Customer Care's response Dear Hemant, Apologies for the inconvenience. Our customer representative is investigating the details of your policy on the basis of the misselling complaint and will share an email resolution with you in few days. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18132473 in subject line of all the future communication related to the subject.Regards, Max Life Insurance Verified Support Apr 04, 2017 Max Life Insurance Customer Care's response Dear Hemant, Our customer representative team is investigating the details of your grievance case. We will come back to you with a resolution in few hours. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18132473 in subject line of all the future communication related to the subject.Regards, Max Life Insurance | |||
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Secondly they have written that they give chance to the consumer to return the policy with in 15 days but boss most of the policies will reach to the consumer after 5-10 days (if policy is sent to the cosumer on the correct date).so he just get approx 5 days to return the policy that too if he is available on town.so all the cash value details should be given during signoff or document mentioning cash value detail should also be sign off.
Third there is also a bonus mentioned on the policy bond.where is that bonus??
Is your company in loss for the last 6 years.
Stop cheating common people.
Don't worry I will take this matter further.
Anyone interested please let me know my no is [protected]