[Resolved]  Max Life Insurance Co Ltd — Stalling the Partial Surrender

Address:

Khammam, Andhra Pradesh

My name is Bhagath Chandra Battula with Policy no:[protected]. I have requested for Partial Surrender on 07/10/2013, they have forwarded a cheque of 47, 000/- to 14/10/2013 to my previous address, All the time they ask for updating details but they don't update themself. Then it was forwarded to my present address, after 1 Month I have received the cheque but they blocked the transfer. I have called the customer service but they say you have withdrawing capability upto 12000/- i don't know what that is, then why did they send the 47, 000/- rupees cheque..? I have mailed to both Manager.[protected]@maxlifeinsurance.com and service.[protected]@maxlifeinsurance.com but it seems they are day dreaming so i have filed a complaint in IGMS. I thought they are cheating so forwarded all my friends to pull back all the money from max life once the lock-in period is done and I request not to take any policy from them. I Hope that IGMS could resolve the issue if not it would be forwarded to IRDA. I have completely lost trust and faith in there service. Note: The Address in the proof is removed.