[Resolved] Max Life Insurance — Company has not updated my expired credit card, premium keeps bouncing | |||||
I have given an application for change of credit card 4 MONTHS ago. There is no response and some action has been taken after calling customer support. Only recently some action has been taken, but again after multiple calling and forced follow ups. Reached the support in all the ways possible, but the support has been snail pace. Was this information helpful? | |||||
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Dec 02, 2015 Max Life Insurance Customer Care's response Dear shrish_mv, We apologise for the inconvenience caused and assure you that your concerns have been noted. We would like our customer representative to speak with you to understand your concerns better. Hence, request you to kindly share your contact no/ policy details at [protected]@maxlifeinsurance.com for our customer representative to connect with you at the earliest.
Regards,
Max Life Insurance
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 2 Comments | |||||
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Dear shrish_mv, We hope that post your telecon with our customer representative, your questions have been answered in totality and satisfactorily. The resolution shared with you on the telecon has also been emailed to your registered email address. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket no. 15983500 in all further communication on the subject.
Regards,
Max Life Insurance
Regards,
Max Life Insurance
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Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Regards,
Max Life Insurance