Max Life Insurance — Complaint against giving false information and selling the policy

Dear Sir/Madam,

I have complain against Max Life insurance regarding one of the agent is giving false information and selling the policy. Agent has confirmed me that we are providing the services in your city i.e (Rohtak) 124001.and after that i got a call from max medical team they have scheduled a medical appointment through SAI DIAGNOSTIC CENTRE-ROHTAK on 11/09/2021. After all medical test done, On 12/09/2021 i got a call that we are not providing the services in your city. Please provide the alernate address otherwise we are cancelling the policy.

So my question is if you are not providing the services in my city then why did you get my medical test done.

My Propasal Number:[protected]
Equote Number: 2497ONYF
Was this information helpful?
No (0)
Yes (0)
Max Life Insurance customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Pankaj,

We regret the inconvenience caused to you. We've highlighted your concern to our team. One of our representatives will help resolve this issue.

Regards,
Team Max Life Insurance.
Dear Pankaj,

We would like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life Insurance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1159
    Pending
    0
    Resolved
    902
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information