| Address: | Hooghly, West Bengal, 712235 |
Address : 31/ C, S . C . Deb Street, ( Near RabindraBhawan ), KONNAGAR – 712235, Hooghly ( West Bengal ) .Mobile :[protected], [protected] .E. Mail : associated . engineers @ yahoo. co. in
Dated : 04. . 05 .2018 .
Respected Sir,
Subject : Complain against Max Policy No.[protected] .With reference to my above Policy regarding the payment of third annual Premium ofRs.1, 23, 316.25 within 28th March 2014, but I did not deposit third Premium within focusedtime against my above policy .
I am a businessman, huge money was blocked at thattime, we didn’t received any amount from our client at about six months, I had in mymind that I had to pay the payment 3rd premium within March’14, but I was in hugefinancial crises at that time due to not release the outstanding payments against my billsfrom our clients . I already informed to MAX LIFE INSURANCE CO. LTD, OperationCentre, 90 A, Udyog Bihar, Sector - 18, Gurgaon through mail to service.helpdesk @maxlifeinsurance.com on 26. 09. 2014 ( Copy of Mail attached ), even then one of ourcasual worker met with an accident and had died on 13th September 2014 within workingperiod at our working period at our working site, we had to pay a large amount ascompensation ground to his parents, even then, we promise to pay the premium amountalong with interest and also penalty, if you arrange to give us at least two months time .But sorry to inform that we got a mail on 30th September 2014 from Customer Service -Max Life Insurance that the above mentioned policy number is terminated by Max LifeInsurance as the revival period got over on 28th September 2014, After that we requestedand wrote several mail and letter to Max Life to accept my payment along with interestand penalty as per your interest table, but they rejected my proposal and disagreed toaccept to run my policy in future .We would like to inform you that after some days I used to get huge telephone calls fromMax Life and different organisation and different individual from other cities like Delhi, Mumbai, Bengaluru, Gurgaon etc. regarding my above policy . I got the offer from someone that “ I have to open a new policy of their company first, after that the money willbe deposited which I have paid two nos. annual premium plus interest” . Some oneoffered me that I shall get more against my policy but I have to open a New Policy withthem, but all the communication were made over Telephone . Whenever I requested togive the mail address and advised your suggestion through mail, none have given me their mail address for the negotiation of the above matter . It is also inform to you that are presentative of a organisation Future Generaly came to my house and told me that “kindly open a new policy with our company, I promised to recover all your deposited amount along with interest against your Max Life policy” . I told him that I am sixty oneyears old right now, so I shall not take any Insurance Policy for me, then he forced meto take a policy for my son and promised to get back my total amount will be releasedvery shortly,
Asish Guha Contd. 2.but sorry to inform you that nothing is happened so far, I am really surprised to observethat how they got the total information towards my policy . I am getting puzzled to faceall these things .I would be grateful, if you kindly arrange to realise my problem and try to solve it solveit as early as possible, because your esteemed organisation ( BIMA LOKPAL ) who hasgiven mail address to negotiate matter very closely . I am giving you Scan copy of all myauthentic documents which will help you to proceeds toward the claim of my above policy .I am a Senior Citizen, I need the money back immediately with actual interest andproper benefits to full fill the needs of my family . I am totally depends on youresteemed organisation to get back my deposited money of Rs. 2, 46, 432 . 00 from Max LifeInsurance Co. Ltd. .Kindly treat the matter above matter as very urgent and solicited your kind co-operation inthis regards .Yours faithfully, ( Asish Guha ) Policy HolderEnclosed :1. Details of my Policy of Max Life .2. Renewal Premium Intimation ( Illegally terminated the policy, as mention pointNo. 3 of above closes )3. Our Request Letter mailed to Max Life on 26. 09. 2014.4. Mail Copy of Max Life dated. 27. 09. 2014 and 30. 09. 2014.5. Revival of my Policy dated 10. 07. 2015. & Reminder on 16. 07. 2015.6. Insurance Premium Receipt .
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Under the Plan Max Life Whole Life Participating to Age 100 and
The date of the policy is 11/12/2009. To 11/12/2016, I have paid Rs.72, 600/-
Why Surrender value 38062 Rs only