[Resolved] Max Life Insurance — customer care using abusive language

 
1 Review
 Jishan T. Shaikh on Sep 29, 2017
I have a policy from max life. Recently i got a call from an insurance company that my policy commission can be redeemed from max life insurance and i need to create a policy of inr 30000 for the same. I am not sure if this is fake or real but i have been getting disturbing calls from the call centre and they are also using abusive language. Abusive language is certainly not acceptable and i want to cancel my policy with max life owing to this behaviour
Complaint marked as Resolved Nov 12, 2017

Complaint Status


[Oct 01, 2017] Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Max Life Insurance Customer Care's response, Oct 03, 2017
Dear Jishan, Thank you for bringing this to our notice. Max Life takes the strictest of action against anyone found involved in fraudulent activity. We take the utmost precautions to make sure that your sensitive data remains safe with us. Our team will connect with you shortly to resolve your concerns. Also, please never share your policy details on the timeline to maintain security of your policy related information.

Regards,
Max Life Insurance
Verified Support
Max Life Insurance Customer Care's response, Oct 10, 2017
Dear Jishan, Our team has mailed you the format for the filing the FIR against the spurious call.

Regards,
Max Life Insurance.
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    Max Life Insurance - customer care using abusive language