[Resolved]  Max Life Insurance — Biased policy structure

Address:Coimbatore, Tamil Nadu, 641107

Hello all,
I have opted for max life premium return plan.
Premium/year = 15125 including tax
Premium paying term: 11 years
Policy term : 20 years
Policy states insurer has to pay for 11 years (Amount = 163845 inr) and max life shall return the same amount after 20 years (Amount = 163845 inr).
If insurer wants to cancel the policy - he is not even going to get a penny. On conversation with customer care executive asked him benefits of policy, his suggestion is to get profited by death, which insurer gets sum of rs 1500000.
Policy itself is baseless and biased towards max life firm.
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Feb 10, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2017
Max Life Insurance Customer Care's response
Dear naturenithy, we apologize for the inconvenience you have faced. Our customer representative has spoken to your wife on 994****986. As discussed during the telecon, we will call you back after 6 pm today. Incase you need any further information kindly write to us at [protected]@maxlifeinsurance.com and mention Ticket No 17787965 in all future communication on the subject.

Regards,
Max Life Insurance.
Complaint comments 

Comments

Dear Team,

we are unable to track AWB No I[protected], Its Important PAcket send on 29 Dec 16 from MAx Life insurance Office Ludhiana to Our Gurgaon Address. but it's not delivered till date. so u r requested plz help to delivered it ASAP ( before 08-Jan-16 03:00PM).

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