[Resolved] Max Life Insurance — Fake call for releasing bonus & other benefits associated with Policy | |
Dear Sir, I got phone call from Mr. Roopal Singh([protected]) claiming that he is from Max life's regional office & he has my file for Loyalty bonus( paid once in 3 yrs )which has been claimed by Policy Bazar's agent. He logged my complain with GBIC & also shared the no. so as to create my Self code & removing agent's code so that bonus and other benefits can be released to my account. He also asked me to provide letter mentioning willingness to change Agent code and send the same on Watsp no of Ravi Kapoor([protected]).He also told he is working with max life since 6 yrs. Further he said I will receive call from GBIC within 24 hrs & they will explain me the process of deleting Agent's code and will generate my self code as Policy Bazar's agent is claiming my bonus amount. Also he had all the information regarding my policy. Was this information helpful? | |
Oct 23, 2021 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Sep 22, 2021 Max Life Insurance Customer Care's response Dear Aanchal, We regret the inconvenience caused to you. Please share the number, on which you have received this phishing call so that our representative can help resolve this. Regards, Team Max Life Insurance. | |
 5 Comments | |
Comments
I got call from Roopal Singh ([protected])
Reply
Dear Aanchal,
To investigate your concern please share your number, on which you have received this message so that our representative can help resolve it.
Regards,
Team Max Life Insurance.
To investigate your concern please share your number, on which you have received this message so that our representative can help resolve it.
Regards,
Team Max Life Insurance.
Dear Aanchal,
Thank you for sharing the required details with us. One of our representatives will connect with you to address your concern.
Regards,
Team Max Life Insurance.
Thank you for sharing the required details with us. One of our representatives will connect with you to address your concern.
Regards,
Team Max Life Insurance.
Same call was received from Ms. Priyanka Malhotara (employee Code : 389297 call from Delhi)today ie. 05/10/21.Her contact number was [protected] (mail id was [protected]@maxlifeinsurance.com)
She introduced herself as Service Manager.She sits in Delhi.
She said that 30% commission & bonus has been claimed by your policy agent(she has file pending with her) & if I don't want to transfer the said sum to agents account then I have to transfer 36, 000/- (one year's premium) to Max life company's account or it will be auto debited from my account so that commission and bonuses due can be transferred to our account.
She was also aware of a fake call received from Mr.Roopal Singh(employee code 127195) earlier against which I have raised a Complaint.
All the calls are received on my registered mobile no ([protected])
She introduced herself as Service Manager.She sits in Delhi.
She said that 30% commission & bonus has been claimed by your policy agent(she has file pending with her) & if I don't want to transfer the said sum to agents account then I have to transfer 36, 000/- (one year's premium) to Max life company's account or it will be auto debited from my account so that commission and bonuses due can be transferred to our account.
She was also aware of a fake call received from Mr.Roopal Singh(employee code 127195) earlier against which I have raised a Complaint.
All the calls are received on my registered mobile no ([protected])
Hi Aanchal,
We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.
Regards
Team Max Life.
We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.
Regards
Team Max Life.
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