[Resolved]  Max Life Insurance — Faulty medical reports cost me a policy i sold th mr shyamsunder agarwal

Address:

Kutch, Gujarat, 370201

I am a advisor of Max Life insurance company ltd and my code is 622471. I sold a MIAP plan to Mr Shyamsunder AGARWAL on the 26th of March 2017. As per the procedure he had visited the laboratory on the 27th of March 2017 to give his blood samples to complete the formality of buying the policy from me. The samples were kept lying in the Navkar laboratory for more than 36 hours with being analysed, it only after I inquired about them the report was prepared and submitted to Max life. I want to inform you that the report was faulty as any doctor will tell you that if the samples are not analized within a time frame the findings will be faulty. Due to the faulty reports Max life wanted extra premium from the customer which he rightfully refused to pay and I lost that hard earned policy. The customer also himself tested from a independent laboratory immediately and the reports were drastically different.SIR I HAVE RAISED THESE ISSUES AND GIVEN AMPLE AMOUNT OF EVIDENCE TO MR SHIV MAHESHWARI, MR SACHIN JANGRA OF YOUR COMPLIANCE DEPARTMENT HERE, MR IVAN D'SILVA YOUR ZONAL HEAD AND MANY MORE CONCERNED OFFICERS OF YOUR COMPANY 30 DAYS AGO YET THERE IS NO ACTION TAKEN ON THE LABORATORY, INSTEAD YOUR OFFICERS ARE SHIELDING THEM WHICH IS SURPRISING TO ME. SIR KINDLY DO THE NEEDFUL ON THE MATTER OR I WILL HAVE TO APPROACH IRDA ON THE MATTER