[Resolved]  Max Life Insurance — fraud call for max life insurance company's policy

Address:	Jamnagar, Gujarat
Website:	www.maxlifeinsurance.com

Date of incident: 13.06.2018 and on 14.06.2018 (Recording of phone call of 14.06.2018 is available)
Incident description: i got mobile call saying that (The lady officer) is calling from max life insurance company's delhi head office. She told me very correct details of my policy. She wanted to know whether i had purchased the policy through agents. She also asked me whether agent is guiding me properly. I purposefully told her that he is not guiding me. Then she said me -"because i have timely paid all the premiums, i am entitled for bonus of ~inr 91000 in which ~inr 29000 is going to agent. Since agent is not guiding me properly, i should give her complaint for removing agent from the policy and accordingly she (Max life) will generate code for my policy through"jivan vima lokpal kendra sarkari vibhag"in which agent will be removed and all ~inr 91000 i will be able to claim. During phone call i come to know that this might be a fraud call, as no company wants to remove their agents because agents gave many earnings to the company. I have full recording of above fraud call.
Desirable resolution: in root, max life insurance company's data privacy is at question; so company should be sentenced for it's data leak. Such companies should also trace their ex-employees and should check whether they are not liable for such fraud? Such fraud should be advertised in tv, media, local news papers etc. Head office should instruct their branch offices to immediately circulate the"beware of fraud" kind of information to their existing clients and it should reach to existing clients as soon as possible, so other client's can be saved.