[Resolved] Max Life Insurance — fraud carried out using data leak | |
I am having a policies with max life policies no[protected] and was called upon by rajeev mobile no. - [protected] on 19th august 2017 as max life insurance advisor. He was having all the details related my policy which are actually supposed to be confidential. He told me that there was a 10% agent code which was applied on my premium and can be given as discount if payed directly to max life. Since he mention all the policy details and due date august 26 2017. I believed and payed amount of 54, 978 using neft transfer. Since it is saturday he mentioned receipt will be sent on monday. Beneficiary name: maxlife[protected] A/c:-[protected] Ifcs code: ibkl0000739 Branch: attur Current account Due to office work i went out of country for couple of weeks and i was checking mail for policy payment receipt. After returning i made call to call center their it was repeating message saying max life insurance doesn't have other neft only in hsbc. Customer care executive confirmed that they didn't receive any payment on my policy. I request you to help me out to get my refund back and taking strict action against customer data leak. Regards, Naren Was this information helpful? | |
Oct 15, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 Max Life Insurance Customer Care's response Dear Narendra, We are investigating your grievance case and will update you shortly about the same. Regards, Max Life.
Verified Support Sep 14, 2017 Max Life Insurance Customer Care's response Dear Narendra, Our representative has mailed you the resolution to your concern. Kindly refer to the same and take appropriate actions. Regards, Max Life Insurance. | |
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