[Resolved] Max Life Insurance — Fraud - no issuance of policy | |||||
I had purchased online term plan on feb 28 andnpajd the necessary premium. Post that within a week they had conducted the medical test amd communicated that no negative resulta have appeared. Post that for 20 days i had not received any communication from thier end. Also the feature of online tracking of policy is totally false as it shows the same staus even today.post that i raised a complaint with IRDA and which was forwarded to the nodal officer at max life in which a time frame of 15 days was guaranteed for resolving the issue. To my surprise, despite a mail from IRDA that nodal officer had th audacity to leave yhe complaint unattended. Nkw, its been almost 2months since i have paid the premium and no policy is issued. It was a painful experience to undergo the followup procees with several mails and calls, all in vain. Was this information helpful? | |||||
May 14, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Max Life Insurance Customer Care's response Dear Nirav, We apologize for the inconvenience caused to you. Please share your policy number or contact details so that our team can connect with you and under your concern in a better way. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18193943. in the subject line of all the emails regarding this. Regards, Max Life Insurance.
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Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
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