Max Life Insurance — Fraudulent call regarding agent getting the bonuses

I got a call yesterday from a lady stating that she is from Max life insurance and she stated my policy details along with other things which were correct. She said my policies are having bonuses which are being credited to the agents. To stop doing so I need to link the policy with my customer code for which I need to purchase another policy so that i will get a customer code. I sent the documents that she asked and I got a OTP for the new policy. She asked for it and told me to make the payment and share the screenshot. Now I got to know that it was complete fraud. What should I do now. I want the new policy to be cancelled and my premium refunded. Please help me.
Was this information helpful?
No (0)
Yes (0)
Max Life Insurance customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

We regret the inconvenience caused. Please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

Team Max Life.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1159
    Pending
    0
    Resolved
    902
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information