[Resolved]  Max Life Insurance — fund switch in ulip

Max life insurance customer portal says fund switch will be confirmed in 48 hours. However the last fund switch i did took 19 days to be confirmed. Thereby the customer is exploited and robbed of the market fluctuations and the gains there in, by max life insurance. Other companies like icici and hdfc confirm fund switch instantly and the transaction is visible on the customer portal the very next day. Poor and dishonest show by max. I assure you that if this continues more and more customers including me will withdraw our funds from max life insurance.
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Jan 5, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Max Life Insurance Customer Care's response
Dear Manipadam, Apologies for the inconvenience. Our customer representative tried connecting with you could not reach you. Kindly suggest a good time to speak to you.

Regards,
Max Life Insurance.
Dec 03, 2017
Updated by jm_manipadam
Several days has passed after my reply. Nobody has contacted me regarding fund switch problem so far. The delay in fund switch is still persisting. As a result the customer is losing his own fund value. Sorry to say that you are an irresponsible, inefficient and dishonest team. Rest assured that the next premium is not going to be in your account given this pathetic performance
Verified Support
Dec 05, 2017
Max Life Insurance Customer Care's response
Dear Manipadam, Apologies for the inconvenience. Our customer representative tried connecting with you could not reach you. Kindly suggest a good time to speak to you.

Regards,
Max Life Insurance.
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