Max Life Insurance — Having difficult for surrendering my policy

Hi Sir,

I had 2 policys saving plans both. which i wish to surrender berfore maturity. as i finish my lockin period of 5 yrs. i had already sent request for surrender, and i got call from relationship manager. they asking me to opt for other plans after i surrender these policies. or else they say i wont get full amnt or processing will take time. its a type of blackmail these guys doing. i request you to pls help me to get my process ASAP.
Thank u