[Resolved]  Max Life Insurance — having problem in cancelling the policy.

Address:Nagpur, Maharashtra
Website:Maxlifeinsurance.com

Myself Vivek chanekar my policy no. is[protected] I have taken maxlife monthly advantage plan on 21 March 2018 and I received policy pack on 26 March 2018. According to this my free look period is upto 10 April . My problem is I want to cancel my policy and for cancellations I reach nearest maxlife branch Sadar, Nagpur and they are not initiating the cancellation process of my policy. At first they said they will definitely surrender my policy and later in the evening they called me to inform me that they cannot surrender it and that it's not in thier hand . . Its been 5 day I am daily going to Sadar branch nagpur and people in the branch they are not cooperating with me . Sir please help me out to cancel my policy within 10th of April 2018.
Also I have not used this policy to claim any rebate in my income tax. I have submitted all the required documents namely handwritten application, cancelled cheque, self attested adhaar card Xerox and policy pack. I request you to look into this matter as soon as possible.
Thank you.
Was this information helpful?
No (0)
Yes (0)
May 14, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
Max Life Insurance Customer Care's response
Dear Vivek, The inconvenience caused is deeply regretted. Our customer representative has spoken to you and requested to you to allow us some time for investigating the matter post which we will share the resolution to your concern.

Regards,
Max Life Insurance.
Verified Support
Apr 13, 2018
Max Life Insurance Customer Care's response
Dear Vivek, We have received your policy cancellation documents and the same will be processed for cancellation tomorrow. The refund of the cancellation will be credited to your account by Tuesday 17th April 2018.

Regards,
Max Life Insurance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1162
    Pending
    0
    Resolved
    903
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information