Max Life Insurance — Insurance Document and Health card not provided till date

Dear Sir,
I received a phone call from Max life insurance- Mr.Pratik (Dehradun) and discussed policy details and I accepted and purchased a policy from Mr.Vinit Shrivastava (Max life, Haridwar).
At the time of policy, plan finalized( 40000/- per year for Life Insurance Saving plus and Health insurance- 2+2 lakh for each year).
Policy was purchase on Feb 2021 and till date Not anything (Paper or heath card) shared by Mr.Vinit.
When I tried to ask him regarding this either he did not respond my call or message or every time he gave next date.

Due to all this not satisfactory things, my rage against Max company and its after sale service increasing day by day.

We request to resolve this issue as soon as possible or refund my premium amount and close my Policy.
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Dear Sachin,

We regret the inconvenience caused to you. Please share your contact details and policy number so that our representative can get in touch with you to address your concern.

Regards,
Team Max Life Insurance.
Sachinp26's [Complaint's author] reply, Aug 17, 2021
Please check Policy no.356009209 and contact detail- 8853778071
Dear Sachin,

Thank you for sharing your contact details with us. One of our representatives will connect with you to address your concern.

Regards,
Team Max Life Insurance.
Sachinp26's [Complaint's author] reply, Aug 18, 2021
Please resolve the issue.
I want refund of my money.
To Maxlife Insurance Team,
Fistly here i posted complait for mis-Selling case by Max Employee on Dt.17.07.21
Max replied here after one month on 18.08.21.
Now today is September month still I am struglling for my money.
Kindly understand the issue and cancel the policy, refund my paid amout ASAP.
Dear Sachin,

We would like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life Insurance.

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