[Resolved]  Max Life Insurance — insurance premium fraud

Address:

New Delhi, Delhi, 110027

Dear all,

Good day,

I have a policy with max life insurance (Policy no.[protected] and was called upon by mr. Praveen kumar (Mobile no. - [protected]) on 8th may 2018 as max life insurance advisor and he was having each & every details related to my policy (Like policy no., policy holder no., nominee name, premium due date, premium amount & register contact no. Etc.) which are actually supposed to be confidential. He told me that there was a 10% discount which was applied on my premium and can be given as discount if i pay my premium directly to max life. I became sure about her identity as that person has every details regarding my policy which was supposed to be with max life only.

I paid total premium of rs. 90, 400 on 09 may 2018, to

Account no. - [protected]
Ifsc code - barb0narela
Bank name - bank of baroda
Branch address - u-94, lampur road, narela, delhi - 110040

After doing the imps transfer on the name of - max life[protected], i called max life insurance customer services to confirm them and they said it will take 48hrs. To update the details into system and they raised a service request with ticket no.- 1468196 and provide me the switchboard no. Of max life insurance ([protected]). Few days later, i started getting mails, calls and message from max life regarding non-payment of my premium.

This seems to be a planned fraud as some of the internal max life employees provide all details to such fake people, so that they know our premium due date and contact us and ensure us that they are actual max life insurance advisors.

I request max life insurance fraud team to track this team and take strict action against them as they have full authority as compare to a normal civilian. They can track there physical address with the help of above a/c no. And mobile no. And also track such employees who provide details to them.

Awaiting a positive response from there side.