[Resolved] Max Life Insurance — max life insurance incorrect & backdated late policy issued - policy no. :[protected] | |||||
Dear sir / madam, Policy no. :[protected] I am compelled to raise this concern in this forum, after a long chase of 3+ months with maxlife insuracnce regarding policy issuance. I bought a maxlife online term plan policy on 28-april-2017 of sum insured of rs. 2, 00, 00, 000 by making a payment of rs 31, 503.63 But after a follow up and begging for policy issuance of all 3 months, finally i received the policy with a date as 28-april-2017, which is totally incorrect. Does this mean i was insured from 28-april-2017? Would company had paid the sum insured if anything would have happened to me during this 3 months? No. The comapny would have happily declined the saying the policy is not issued yet. And now they send me a back dated policy stating i was covered from last 3 months? So the money which i have paid as a premium for 1 year, the first 3 months are a total waste. I demand a refund of 3 months of premium where i was not covered as policy was not issued to me or change the issue date in the policy to 24-july-2017 when i received the policy by mail & courier. Kindly help resolve this issue and advise the further proceedings. Thanks Regards, Jiger shah +91-[protected] Was this information helpful? | |||||
Sep 8, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jul 26, 2017 Max Life Insurance Customer Care's response Dear Jigar, We apologize for the inconvenience caused to you. Our customer representative has spoken to you and confirmed that the policy pack ha been delivered to you on July 15th 17. We are checking the delivery details and will share the same with you at the earliest. Regards, Max Life Insurance. Verified Support Aug 03, 2017 Max Life Insurance Customer Care's response Dear Jigar, We are working on your request. Kindly allow us some more time, before we can come back to you with a resolution..Regards, Max Life Insurance. | |||||
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