[Resolved] Max Life Insurance — Max life insurance - not revealing info - deducting half of my money | |||||
My max life policy no.[protected]. After paying the first year premium of 50k, i want to surrender my policy as i am hearing about max life insurance from my friend's circle. The customer care advised me to pay for 2 more years -3 yrs is mandatory-so that i can surrender my policy. So i did. Paid 1, 50, 000 till now. Now they have given a historical reply which should be curved in golden stone - that - i will be getting only 70k out of my money rs.1, 50, 000. Reason is - first month premium they will not consider for repayment and only 70 per cent of the remaining money will be refunded. What a honest and generous reply? Eating people's hard earned money in the name of rules - is it a business? How can it be? Instead of giving me interest they are deducting my money. Why this rule is not revealed to me earlier? I would have stopped with that 50k only no? How come companies can device such rules? Only legal proceedings will answer my question i suppose. Expecting reply. Was this information helpful? | |||||
Jun 19, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support May 09, 2017 Max Life Insurance Customer Care's response Dear Suresh, We apologize for the inconvenience. Our customer representative tried speaking to you on your number 974****888 but could not speak to you. Kindly share a suitable time and an alternate contact number for further communication. In future you can reach max life directly on [protected]@maxlifeinsurance.com . Regards, Max Life Insurance.
Verified Support May 09, 2017 Max Life Insurance Customer Care's response Dear Prasanna, We apologize for the inconvenience. Our customer representative tried speaking to you on your number 974****888 but could not speak to you. Kindly share a suitable time and an alternate contact number for further communication. In future you can reach max life directly on [protected]@maxlifeinsurance.com . Regards, Max Life Insurance.
Verified Support May 16, 2017 Max Life Insurance Customer Care's response Dear Prasanna, Our customer representative has mailed you to inform that your policy status is Active and your policy surrender value as on date is amount Rs.72, 021.In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18266085 in the subject line of all the emails regarding this. Regards, Max Life Insurance | |||||
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