[Resolved]  Max Life Insurance — Max life policy miss guide by agent

Address:Axis bank, Goldigi branch, bathinda, punjab,151001

Policy number:[protected]
Contact number:- [protected]

Dear sir,
Maine last year06/07/2020 max life policy buy kiya tha ulip palin. Jiski amount thi 35000 per year. To tab apke agent ne bina mujhe puche auto Debit lga diya. Es year family problm ki vja se main 35000 nhi de ska to auto debit vja se mujhe bounce charges pad ne lge to maine apke agent se bat ki onu ne bola ki ap 6000 fill krdo apka auto debit band ho jye ga. To maine 16 sep 2021 to 6000 fill kr dya tab bhi auto debit nhi band hyua to fr se maine bat ki apkr agent se to sir app 2700rups or pay kro fr band hoga total 8700 dena ho ga aggr auto debit band krna hai to. Fr bank main gya to uska senior bol tha ki total 11000 rupa fill kro fr band ho jye ga auto debit. Sir mere pass 6000 the vo maine enko de diye ab mere pass or paise nhi aa dene o. abhi main daily chkr lga rha hu apki branch me to koi sunwayi nhi hai or ab Rajinder name ka agent hai meri call bhi nhi pick krta or har month mere ko 700 charg kiya jata hai. 2 bar mere 700 rups cut chuke hai. Sir maine to apke pass invest kiya hai koi loan nhi liya tab bhi mere ko hi charg kiya ja rha hai. Sir pls help me🙏🏻😔

Agent name :- Jasdeep singh, Amritpal, or Rajinder.
Addrs:- Axis bank, Goldigi branch, Bathinda, Punjab, 151001.

Thanks and regards.
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Dec 31, 2021
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2021
Max Life Insurance Customer Care's response
Hi Sagar,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.
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