[Resolved]  Max Life Insurance — Mental harassment by max life

Address:	New Delhi, Delhi, 110020
Website:	www.maxlifeinsurance.com/customer-service

Policy number :[protected],[protected]
I had submitted an affidavit on 02 jun 2017 to get copy of my policy since i lost my policy document; however, i got to know on 5th jun 2017 that my request was rejected because my signature was found to be mismatched. My signature on affidavit should have been matched at the time of submission of the request by max life representative however it was not done. Moreover, i had submitted photocopy of aadhar card along with affidavit and had shown my original id to local branch manager at the time of submission of the affidavit. Now local branch representative is asking me to submit affidavit again to get copy of my policies and not giving any assurance that my request will be approved this time. I took these policies 5 year back and how i insure that his signature should be matched with policy document when we have no proof of signature. One affidavit cost around rs 200 and moreover it eat lot of time.

This is really mental and physical torture by max life to provide me copy of my policy document. I already sent my complaint to customer care and as well as ombudsmen with copy to irda but did not get any reply. I am sending repeated reminder however no one turning. They became deaf to consumer complaint.

Please help me since i really tried and frustrated in dealing with max life..