[Resolved] Max Life Insurance — Met Smart Plus | |||||
Dear Sir, My policy no is[protected]. Taken in 29/08/2006. I took a policy in year 2006 for rupees 24000. I paid one installment. And asked the executive and told him that i can pay only one time. He agree that. Even then i tried to login to my policy account for next year payment, But i could not able to login. I ask them to send the password. But even with that password I could not able to login. Again I send a email. But no reply. Now after 10 years, they are calling me and telling that you will get only 7 thousand. After hearing this i got frustrated, become speech less, heartbroken, not able to do any work, always feeling about their cheating. Please help me to get at-least the money i paid 10 years back. Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support May 04, 2017 Max Life Insurance Customer Care's response Dear Timothy, We apologize for the inconvenience. Our team will shortly get in touch with you after investigating the details of the policy. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number in the subject line of all the emails regarding this. Regards, Max Life Insurance
Verified Support May 12, 2017 Max Life Insurance Customer Care's response Dear Timothy, Our group insurance team is facing difficulty in finding in exact details using your policy number. Request you to kindly share 15 digit loan account number with us. For faster resolution you may share your contact number and our representative will call you immediately. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18253338 in the subject line of all the emails regarding this. Regards, Max Life Insurance | |||||
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