[Resolved] Max Life Insurance — Misbehavior of branch staff named Mr. Sankoch | |||
Dear sir, Today i have visited bulandshahr branch office of max life insurance company for knowing surrender value of my uncle's policy with original policy document. Mr. Sankoch was on enquiry counter. He strictly denied to tell any information about policy. I requested that, you can call my uncle on mobile as per your policy record. My uncle is unable to come only for knowing surrender value. He has misbehaved with me and way of talking was also negative. You are requested to please take action on his misbehave and negative attitude, so that any customer wouldn't face this kind of misbehavior. With regards Amit singh Was this information helpful? | |||
Apr 18, 2017 Complaint marked as Resolved Way of talking and attitude is negative of above named staff. Max Life Insurance customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 Max Life Insurance Customer Care's response Dear Amit, Apologies for the inconvenience caused. Our customer representative has spoken to you. As per the discussion the surrender requirements related to your policy has been resolved. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18212249 in the subject line of all the emails regarding this. Regards, Max Life Insurance.
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