Max Life Insurance — Need My Money back

Address:

Ghaziabad, Uttar Pradesh

I had invested in a policy with Max New York, policy no is[protected] in the year 2009, premium Rs.50000/annum. As per details provided by advisor policy having 3 years locking period, after that i can get at least premium paid amount or more according to the market value, without any surrender charges. With above condition i agree to take policy from them thinking that it will give good return after 3 years, but when I went to Max life Insurance Vaisali Branch (Ghaziabad) after 5 years, they I have to pay surrender changes of 20%. However, at the time of taking this policy I was told by the Agent that I can surrender any time after 3 years The policy document what I have says the same, Surrender charges for Policy year 5 is 20% of ATP but the fact is I got this document after taking policy. Max life has given me wrong information during purchase of policy, its a real case of fraud. I tried to consult with Max life first for the same (twice ) and got ticket number 12349151; they have assured me that I can get 50% of the amount. As I was/am in urgent need I had no choice other than go for partial surrender (Even if I wanted to get my complete money back). I got a message from Max after few days of partial request submission that my request has been rejected, the only amount I can get is 44, 000; I felt cheated I am sure 90% Max customer will have the same feedback. Even Max life employee's used to say do not trust Agent and they don't guarantee about their Agents. This is my Money and I need my money back without any deduction. Please help me to get my complete money back from Max life and stop such kind of marketing strategies. Regards, Gyan