[Resolved]  Max Life Insurance — no service received from the ajent mrs sarita surendra yadav (583849)

Address:401203
Website:www.maxlife insurance policy.

Dear sir,

I here by mr. Terence vincent gonsalves policy no[protected] is forwarding complain on my agent mrs sarita surendra yadav for no service received at all from by the above agent. I would only like to say to deprive such agent's from the commission they get from my policy. As i was not well my wife asked them to do favour on us by collecting the premium check from us, but still their was act of sympathy on their behalf i have to come and pay my premium. Its really shameful for such agent wbo are least bothered what service they are bound to give, but only has hunger for customers commission even the company is to least bothered about their client, how will such company survive without the satisfaction of the client.
I will really appreciate if you please look on this matter and take action on such agent and improve the service for the client.
Was this information helpful?
No (0)
Yes (0)
May 6, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2018
Max Life Insurance Customer Care's response
Dear Terence, The inconvenience caused is deeply regretted. Our customer representative tried getting in touch with you, but the call was not responded to. Kindly suggests a good time to speak to you for better understanding of your case and a resolution for the same.

Regards,
Max Life Insurance.
Verified Support
Apr 05, 2018
Max Life Insurance Customer Care's response
Dear Mr. Gonsalves, Our customer representative has mailed you to inform that ECS method of renewal premium payment is updated in policy records. Due date of policy is May 30. Due renewal premium will be auto debited to your registered bank account. Agent is not active in this policy.

Regards,
Max Life Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1162
    Pending
    0
    Resolved
    903
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information