[Resolved] Max Life Insurance — Non-receipt of the amount on surrender of policy no[protected] | |||
It has been 2 months since i have surrender my policy no[protected], but tilll date i have not received the amount. The cheque was sent with wrong account number. It has been more then 20 days the cheque was returned. No one to give any reply on phone so has to go personally keeping my work aside. It is good i surrender my policy while I am still alive otherwise my family would have to sufffer what i am suffering now even for a small amount refund .You are requested to look into the matte, and instruct the concern to send the cheque/dd, with the amountt number of the cancelled cheque written or transfer the amount directly to account. It is a matter of concern for people like us that a company who spents crores of rupees on advertisement cannot refund the amount of their customers on whom the company sustains on time but are ever ready to charge late payments charges even for one day delay. It is impossibel for are to come personally again and agian to your company just for getting our rights. You are once again requested to look into the matter. FRANCIS B D'SOUZA [protected] Was this information helpful? | |||
Nov 5, 2016 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Oct 05, 2016 Max Life Insurance Customer Care's response Dear desouzacelina, W e apologise for the inconvenience. Our customer representative has shared the responses to your queries via email to your registered email address. We hope that post this communication, all your queries have been satisfactorily addressed. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com and mention Ticket No. 17409581 in all future communication on the subject. Regards, Max Life Insurance.
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