[Resolved] Max Life Insurance — Policy No.[protected] and[protected] intimation regarding

kspillai

from Thiruvananthapuram, Kerala

Address:

Chennai, Tamil Nadu

I used to get intimation by post as well as mail, amount payable on the above policy. This year I have not received any such message. I have contacted your agent locally last week but not received any feed back as promised. It is surprising how such lapse has taken place and customer faith on you affected. Please forward the details of payment immediately for payment.

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Jul 8, 2017

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

Max Life Insurance Customer Care's response Dear ks pillai, We apologize for the inconvenience caused to you.Our customer representative tried reaching you on 984****388 and 988****560 but could not reach you. Kindly share an alternate number as well as a suitable time for us to connect with you. We have also mailed the current status of the policy with you. In future you can reach max life directly on [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance.

Verified Support

Jun 07, 2017

Max Life Insurance Customer Care's response Dear Mr. Pillai, We apologize for the inconvenience caused to you.Our customer representative tried contacting you on 984****560 and 988****560 but could not reach you. Our customer representative has mailed you the policy status of your policy along with a link to pay your premium. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18298767 in the subject line of all the emails regarding this.

Regards,
Max Life Insurance