[Resolved]  Max Life Insurance — policy no.[protected] late payment of bonus and money back payout

Address:Jaipur, Rajasthan, 302017

I am a policy holder no.[protected] in max life insurance co. Ltd.
Payment of bonus and money back payout was due on 16.3.18.

While company is taking interest amount for late payment of premium then company is liable to pay interest for making late payment of bonus and money back payout.

Till date payment is not received. Please make payments alongwith interest amount of delayed period.

Narendra kumar juneja
Mob.[protected]
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May 3, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
Max Life Insurance Customer Care's response
Dear Narendra, The inconvenience caused is deeply regretted. Our customer representative has spoken to you and inform that we have refunded the amount of Rs.16, 291.50 (Money back payout) & Rs.903.09 (Bonus payout) on Mar 16, 2018 in the account number ending with ******7056 and same will be credited in your account within 24-48 hours. An email has also been sent to you in this regard.

Regards,
Max Life Insurance
Verified Support
Mar 22, 2018
Max Life Insurance Customer Care's response
Dear Narendra, Our customer representative has mailed you to inform that the there was no delay in initiating the refund of money back payout from our side, due to which we will not be able to pay any interest or compensation for this.

Regards,
Max Life Insurance.
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