[Resolved] Max Life Insurance — Policy number /[protected] /surrender

Prabhakaran Subramaniyam

from Chennai, Tamil Nadu

Address:

Erode, Tamil Nadu, 638009

My premium amount is 20k. I took policy on 2015 sep.. Till now I Paided two premium 40k. if I will be closing before 3rd premium or after 3rd premium what is the surrender amount I will get ..
I asked Maxlife customer they said if am closing after 3rd premium they will return only 15k but they mentioned in document if am closing 2nd year surrender value is 30k... But now they are saying only 15k that also after 3rd premium..

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Aug 10, 2017

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

Max Life Insurance Customer Care's response Dear Prabhakaran, We apologize for the inconvenience caused to you. Our team will connect with you shortly to resolve your concerns.

Regards,
Max Life Insurance.