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Max Life Insurance — Policy number:[protected]/cancel my policy for a medical emergency

I am Preethi from Madurai. I took Policy last year. Now I want to cancel my policy. Because my mother affected by severe brain nerves problem...She is under treatment...doctor suggest for immediate surgery...otherwise it leads to stroke...we don't have any financial support for her surgery..because of that I cancel my policy...but I mailed about this...but they didnt take any action..is this your rules? My mother very serious now...one side of her face is not working...nerves fully damaged..what should you do now...
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Max Life Insurance customer support has been notified about the posted complaint.
Jul 12, 2021
Updated by Preethidinesh Till now my complain not resolved... I didn't get any call from max life insurence
Jul 19, 2021
Updated by Preethidinesh What is your rules... My mother condition is critical. But you are playing... I'm begging you from past 2 months... I'm asking my money only not yours... Doctor said next stage is stroke... If it's happens you are the responsible for this... I'm not going to leave this...
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I didnt receive any response from max life insurence
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Dear Preethi,

We regret the inconvenience caused to you. One of our representatives will connect with you to address your concern.

Regards,
Team Max Life Insurance.
Reply
Preethidinesh's [Complaint's author] reply, Jul 11, 2021
I have atteched all the medical documents and sent through mail please do the needful ASAP... She needs surgery immediately...
Dear Preethi,

We would like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life Insurance.
Reply

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