Max Life Insurance — premium amount charged more

Address:Uttara Kannada, Karnataka, 581301

Hi team,

My policy no.[protected] has been charged with ₹7600+ as a premium where that has to be ₹6200 according to the premium calculated by the customer care representative on phone.

I tried reaching out to max life on twitter but no response given to call back.

Reaching out for help via consumer complaint forum.

Request max life to call me back and validate this or else i'll be forced back to take back my policy.

Thank you.

Regards,
Ganesh prabhu
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Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Max Life Insurance Customer Care's response
Dear Ganesh,
As discussed on Twitter, We would like to inform you that we are working on your case. We request you to give us some time to resolve your concern.
Regards
Team Max Life Insurance
Jun 24, 2019
Updated by Ganesh_Prabhu01
May i know how long is your SLA for solving incidents? It has been 4 days now. Still under process.
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