[Resolved]  Max Life Insurance — queries on surrendering my policy[protected]

Address:Hyderabad, Andhra Pradesh, 500090

The information given at the time of taking this policy by your insurance advisor was that i will be getting my total paid premiums as well as the bonus accumulated - 10% of total deposit value once i surrender my policy (After minimum 5 yrs lock in period).

Now customer service executive saying the cash surrender value will be at least 30% of all premiums paid (Excluding first years’ premium)..

That means i will lose the maximum 70% of the premium amount which i paid from my pocket. I want to know why this was not told by max life appointed agent at the time of applying for the policy. Why should i lose my hard earned money to this company's agents fault.

Please advise.

Rajesh anumolu
[protected]
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Aug 21, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
Max Life Insurance Customer Care's response
Dear Rajesh, We apologize for the inconvenience caused to you. Our customer representative has spoken to you. We will get back to you with an update to your concern in some time.

Regards,
Max Life Insurance.
Complaint comments 

Comments

I'm advisor in max life insurance in gomti nagar vibhuti khand branch in lucknow.my manager name is sanjay chaurasiya.he gives instruction to security guard that I'm not entered in office . Their my code is already active. Because I'm not take his instruction that he wants with me .As a lady.

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