[Resolved] Max Life Insurance — refund my full amount of premium paid-policy no.[protected] | |||
Hi, I already paid 6 years premium Rs 60000/-Rs excluding Taxes. My policy 20 years maturity. Now i am facing some financial problem. That the reason i need to surrender my policy. I called to your customer care number yesterday. They told, i[censored] surrender the policy u will get rs. 24, 000/-. But for your information, i want to say you that your agent did not explain me all the policy information in details, he said you will get 100000/-Rs after completing 10 years and also said you can surrender your policy after 5 years, you will get your full paid premium amount but if you surrender it before 5 years then some amount your will get so on the basis of his information, i never stopped to pay premium. Sir, you tell me that agent is mediator in between company and client, if agent cheat with client, then they will blame to company not to agent because client know the company not agent, i am right. So there is my request you, please refund my whole paid premium amount atleast and think that there is not one Wasim, with whom was cheated there will be thousand, then lakh of wasim, it would be bad impact on your company status & goodwill because everyone know the company not agent, comes for company not for agent. So whatever you do if you want me to come your office for meeting with you & agent then please call me but refund my full amount. Your Faithfully, Wasim Shaikh [protected] Was this information helpful? | |||
Aug 13, 2018 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jul 02, 2018 Max Life Insurance Customer Care's response Dear Wasim, Thanks for sharing your concern in detail. Our customer service representative will investigate the concern shared by you. We assure you that your case will be at utmost priority and will resolve your concerns at the earliest. In case there is any change in your contact details, please share the latest contact number so that our customer representative can get in touch with you for seeking any further information during the investigation. Regards, Max Life Insurance. Verified Support Jul 02, 2018 Max Life Insurance Customer Care's response Dear Wasim, Our customer representative has sent a detailed email response to you on your registered email id. Regards, Max Life Insurance | |||
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
What I am saying you? The problem is that why this happened because of wrong commitment, so please first you see the problem and give me solution, you discuss with agent.
And please refund my full paid premium amount as I am facing more financial problem, try to understand.
Thanks and regards,
Wasim Shaikh
[protected]