[Resolved]  Max Life Insurance — refund of cancelled policy not received

Address:

Gandhinagar, Gujarat, 382424

My application no. Is[protected]. I have cancelled a term policy due to improper response of max team on 22 aug 2017. Then i received a mail to provide bank details and a cancelled cheque in which i want refund. A neft form also send by them. I sent all these on 30 aug 2017. When i took follow up their representative told me it will take 10 to 12 days for refund. I waited for 14 days. Yesterday i called customer care, but a lady representative was fooling me, then i got call from delhi. A male representative told me that company will give me refund in this credit card cycle only. I asked him what about that neft form and details sent by me. He has no satisfactory answer. A second call i received by same person after some time, now he surprised me. He said max will refund my money in next month. It means i have to wait 1 more month. It's a fraud company. I m harrased very much and going to file a fir against max life insurance company.