[Resolved]  Max Life Insurance — refund of my amount

I tried to took max life insurance via online. With e-quote number gvhn6053 for max life online term plan plus - sum assured but application failed to validate and proceeded for payment and after payment it's not proceeding further so i have no proper response from the team.
So i have applied for obtained other insurance from hdfc life.
As, i have dropped the mail to refund thecan you please, revert the amount back to the bank account. It's about more than 30 days have been passed after contacting you guys. I am deeply disappointed with you guys

Please, try to refund the amount as earlier as possible.
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Sep 24, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Max Life Insurance Customer Care's response
Dear Raghu, We are very sorry about the service experience you've had with Max Life Insurance. This is not representative of the standards we hold ourselves to. Our customer representative will connect to you to resolve your concern quickly.
Regards,
Team Max Life Insurance
Verified Support
Aug 24, 2018
Max Life Insurance Customer Care's response
Dear Raghu, We would like to inform you that we are working on your case. We would request you to please allow us 2-3 working days to process the cancellation request.
Regards,
Team Max Life Insurance.
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