[Resolved]  Max Life Insurance — Regarding my money return

Address:Gurgaon, Haryana

I have filled partial application on 18/06/2017. I have paid the amount for 85 lacs term insurence and 25 lacs for accidental coverage. I have paid online rs.20383.
After that system shows some different/wrong values for the equote (Equote no. Orsx1808). It is showing the coverage around 45 lacs and premium some rs. 11500. Also it is showing my annual salary rs. 4 lacs instead of rs. 14 lac 30 thousand.

I have send more than 28 mails to maxlife customer care and they told they will revert but no action has been taken. (I can provide details of all mail communications)

I have called more than 60 times to maxlife customer care they also confirmed the receipt of the payment but were not aware what to do in this case.

Worst experience is that they are even disconnecting my calls now.

I even remembered many names of maxlife customer care persons.

After this experience i dont want to continue with max. So please help me to get my money back so that i can get insurence from proper provider.

Thanks
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Aug 20, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
Max Life Insurance Customer Care's response
Dear Amreesh, We apologize for the inconvenience. Our policy issuance team will get in touch with you shortly to resolve your concern. In future you can reach max life directly on [protected]@maxlifeinsurance.com

Regards,
Max Life Insurance.
Verified Support
Jul 18, 2017
Max Life Insurance Customer Care's response
Dear Amreesh, We regret to inform you that your proposal has been rejected.

Regards,
Max Life Insurance
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