Max Life Insurance — Regarding the policy number[protected] refund issue

Issue - Policy Surrendered and request for return. Didn't recieve the amount whatever has been commited during surrender. Struglling from last 6 months.
Date : 15th January

I have raised concerns to your greivence cell and your Level 1 but I am still struggling from last 6 months but there is no resolution yet.

I an getting false commitments Since first day of my polcy. WhateverEven after complainng I have been misguiding by your executives. They are lot of gap in your services.

I did this insurance for my old age welfare but instead of that i got only mental harassment. I would like to escalate this case to higher management.

Please let me know to whom i can approach and talk to my concerns.
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Max Life Insurance customer support has been notified about the posted complaint.
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Dear User,

We regret the inconvenience caused to you. One of our representatives will connect with you to address your concern.

Regards,
Team Max Life Insurance.
Dear User,

We required additional details to investigate your complaint further. Please let us know a convenient time and contact number once you feel better to discuss your concern. Further, we request you to mark a mail to manager.[protected]@maxlifeinsurance.com with 9 digit policy number in subject line to process the case further. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life Insurance.

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