[Resolved] Max Life Insurance — repeated calls to my number asking for irrelevant person details

Lingamsurekha

from Hyderabad, Telangana

Address:	500081
Website:	Does not known

Have been receiving calls 7 messages from past 2 years from "max life insurance" asking for some other person.
After replying that my mobile number is not of the person they are asking for, still receiving calls numerous times and regular messages asking to take loans or repay the loans which is completely irrelevant.

Please find below one of messages which my mobile number receive too many times.
"dear policy holder, your max life insurance policy no 24453329 is eligible for a laon amount of rs 175648. Please sms loan to 5424243"

Point is about how could the company repeatedly trouble a citizen even after clearly specified that i have not either registered nor contacted this "max life insurance" company for any details. From where the company is getting the mobile numbers with wrongly registered names and giving trouble to citizen.

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Apr 24, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2018

Max Life Insurance Customer Care's response Dear Lingamsurekha, It seems that you have received a spurious call. The policy number shared by you is not right due to which we were unable to find your contact details. Please inbox us your contact details so that our customer representative can talk to you and take appropriate action against anyone found involved in the fraudulent activity.

Regards,
Max Life Insurance.

Verified Support

Mar 19, 2018

Max Life Insurance Customer Care's response Dear Lingamsurekha, , We have not received your contact details which would have helped us to get in touch with you to resolve your concern. Your may inbox us your contact details or write to us at [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance